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Thank you for participating as a beta tester for the OC Same Day Taxi App. Your participation will provide us with input to provide a comprehensive app for other OC Same Day Taxi riders.

Please provide your input through this survey. We encourage you to fill out the survey for each of your rides taken with the OC Same Day Taxi App. For all entries in the survey, you will be entered to win a $50 Visa Gift Card. Winners will be chosen and notified at the end of the six month testing period.

1.What device did you use to book your OC Same Day Taxi ride?
2.Did the OC Same Day Taxi App recognize your email and password?
3.Was your login to the OC Same Day Taxi App successful?
4.Did the OC Same Day Taxi App correctly identify your current location on the map?
5.If the OC Same Day Taxi App DID NOT identify your current location on the map, is the GPS function turned on in your phone settings?
6.Did the OC Same Day Taxi App correctly identify your destination location on the map?
7.Did nearby taxis appear on the map?
8.After you confirmed your Same Day Taxi, did you get updates on the arrival time for your taxi?
9.How long was your actual wait time for your taxi? (Please provide time in minutes.)
10.Was the wait time reasonable?
11.If your trip was more than 5 miles, how many miles did you travel?
12.If your trip was less than 5 miles, was the estimated fare $3.60?
13.If your trip was more than 5 miles, how much was your trip cost?
14.Did the cost match the estimate you were provided when you booked your taxi trip?
15.Did you use the OC Same Day Taxi App to book your return trip?
16.Was a taxi immediately assigned after you confirmed your trip?
17.If no, how many minutes did it take for the taxi to be assigned to you?
18.Was the OC Same Day Taxi App easy for you to use?
19.Would you recommend the OC Same Day Taxi App to other ACCESS customers?
20.Did you require assistance to use the OC Same Day Taxi App?
21.Did you use the menu on the App to add or change locations or any other information?
22.If you viewed the tutorial in the menu, was it helpful?
23.Please provide the information below so we can notify you if you are a winner of the $50 Visa gift card.(Required.)
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