2018 Seasonal Campground Survey

Fort William Historical Park (FWHP) takes the views and opinions of its visitors seriously. Your suggestions are used to improve our campground facilities and services. We would appreciate if you would take a few minutes to fill out this survey. All information collected is completely confidential and is used solely to develop our products and services. Thank you for helping FWHP achieve its objective of continually enriching the heritage, entertainment, and educational experiences we offer our visitors.

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* 1. Please enter the date of your visit to the Fort.

Date of Visit

Date

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* 2. Where do you call home?

Thunder Bay

Canada (please list your Postal Code below)

USA (Please list your Zip Code below)

International (Please list City and Country)

Other (please specify)

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* 3. Was this your first visit to our campground?

Yes

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* 4. Based on your experience, would you return?

Yes

Maybe

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* 5. Please tell us about your recent experience.

	Excellent/Outstanding	Very Good	Good	Fair	Needs Improvement	N/A
Overall Experience	Overall Experience Excellent/Outstanding	Overall Experience Very Good	Overall Experience Good	Overall Experience Fair	Overall Experience Needs Improvement	Overall Experience N/A
Overall Service	Overall Service Excellent/Outstanding	Overall Service Very Good	Overall Service Good	Overall Service Fair	Overall Service Needs Improvement	Overall Service N/A
Facilities Cleanliness	Facilities Cleanliness Excellent/Outstanding	Facilities Cleanliness Very Good	Facilities Cleanliness Good	Facilities Cleanliness Fair	Facilities Cleanliness Needs Improvement	Facilities Cleanliness N/A
Value for Price Paid	Value for Price Paid Excellent/Outstanding	Value for Price Paid Very Good	Value for Price Paid Good	Value for Price Paid Fair	Value for Price Paid Needs Improvement	Value for Price Paid N/A

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* 6. What was your general purpose for your visit?

Family Vacation

Group/Club Trip

Attend an Event

Weekend Getaway

Overnight Stop/Passing Through

Long-term Visit

Other (please specify)

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* 7. How did you hear about this park?

Brochure

Internet

Previous Visit

Word-of-Mouth

Camping Directory

Billboards

Magazine Ad

Other (please specify)

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* 8. How did you make your reservation?

Telephone

In Person

Sent Email

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* 9. Please tell us about the quality of service you received.

	Excellent/Outstanding	Very Good	Good	Fair	Needs Improvement	N/A
Making Your Reservation	Making Your Reservation Excellent/Outstanding	Making Your Reservation Very Good	Making Your Reservation Good	Making Your Reservation Fair	Making Your Reservation Needs Improvement	Making Your Reservation N/A
Arrival Procedures	Arrival Procedures Excellent/Outstanding	Arrival Procedures Very Good	Arrival Procedures Good	Arrival Procedures Fair	Arrival Procedures Needs Improvement	Arrival Procedures N/A
Speed/Efficiency of Staff	Speed/Efficiency of Staff Excellent/Outstanding	Speed/Efficiency of Staff Very Good	Speed/Efficiency of Staff Good	Speed/Efficiency of Staff Fair	Speed/Efficiency of Staff Needs Improvement	Speed/Efficiency of Staff N/A
General Helpfulness	General Helpfulness Excellent/Outstanding	General Helpfulness Very Good	General Helpfulness Good	General Helpfulness Fair	General Helpfulness Needs Improvement	General Helpfulness N/A

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* 10. Please grade the condition of our facilities.

	Excellent/Outstanding	Very Good	Good	Fair	Needs Improvement	N/A
Grounds/Landscaping	Grounds/Landscaping Excellent/Outstanding	Grounds/Landscaping Very Good	Grounds/Landscaping Good	Grounds/Landscaping Fair	Grounds/Landscaping Needs Improvement	Grounds/Landscaping N/A
Gift Shop	Gift Shop Excellent/Outstanding	Gift Shop Very Good	Gift Shop Good	Gift Shop Fair	Gift Shop Needs Improvement	Gift Shop N/A
Dump Station	Dump Station Excellent/Outstanding	Dump Station Very Good	Dump Station Good	Dump Station Fair	Dump Station Needs Improvement	Dump Station N/A
Washrooms	Washrooms Excellent/Outstanding	Washrooms Very Good	Washrooms Good	Washrooms Fair	Washrooms Needs Improvement	Washrooms N/A
Showers	Showers Excellent/Outstanding	Showers Very Good	Showers Good	Showers Fair	Showers Needs Improvement	Showers N/A

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* 11. What type of campsite did you stay at?

Service Site

Non-service Site

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* 12. What type of accommodation did you use?

RV/Camper

Tent

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* 13. Did you use any of our recreation or activity offerings?

Historic Site Tours

Canoe/Kayak Rentals

Hiking Trails

David Thompson Astronomical Observatory

Special Events

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* 14. Where did you stay last night?

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* 15. Where will you stay at your next stop?

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* 16. Please indicate your age.

18-34

35-44

45-54

55-64

65-74

75+

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* 17. Comments and Suggestions:

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* 18. Email:

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* 19. Consent

Please check this box if FWHP has your consent to send you our email newsletter. We do not share your email with anyone.

Please complete and return this survey to the Visitor Center Admissions counter or email it to info@fwhp.ca, fax (807)473-2327 or mail it to:
Fort William Historical Park
1350 King Road Thunder Bay, ON P7K 1L7
Visit our website at www.fwhp.ca and complete the Visitor feedback survey online.