* 1. Overall, how satisfied or dissatisfied are you with First National Bank?

* 2. How well do our products and services meet your needs?

* 3. Overall, are you satisfied or dissatisfied with the customer service you receive from First National Bank?

* 4. Overall, how quickly do we respond to your questions, concerns or requests?

* 5. How likely is it that you would recommend First National Bank Of Pandora to a friend or colleague?

Not at all likely
Extremely likely

* 6. What changes would First National Bank have to make for you to give a higher rating?

* 7. What does First National Bank do really well?

* 8. What is your age?

* 9. How long have you been a First National Bank customer?

* 10. In a typical month, which branch do you call or visit most often?

* 11. Do you have any other comments, questions, or concerns? Please include your name and contact information if you would like someone to contact you directly about your questions or concerns.