Facilities Management Service Feedback
Proving a high level of customer service is important to us in Facilities Management. Please take a few moments to let us know how we are doing. Your feedback is important to us.
1.
Overall, how satisfied or dissatisfied are you with Facilities Management?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
2.
How well did our Facilities representative answer your question or solve your problem?
Extremely well
Very well
Moderately well
Slightly well
Not at all well
3.
Overall, were you satisfied or dissatisfied with the cleanliness of your work area after we completed the work?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
Not applicable
4.
Overall, were you satisfied or dissatisfied with the communication about the status (started, in progress, complete) of your request?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
I received no communication about the status of my request.
5.
How professional was the Facilities personnel who completed your request?
Extremely professional
Very professional
Somewhat professional
Not so professional
Not at all professional
There was no contact with a representative from Facilities.
6.
How convenient is submitting a request to Facilities?
Extremely convenient
Very convenient
Moderately convenient
Slightly convenient
Not at all convenient
7.
Do you have any other comments, questions, or concerns?