Facilities Management Service Feedback Proving a high level of customer service is important to us in Facilities Management. Please take a few moments to let us know how we are doing. Your feedback is important to us. Overall, how satisfied or dissatisfied are you with Facilities Management? Question Title * 1. Overall, how satisfied or dissatisfied are you with Facilities Management? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied How well did our Facilities representative answer your question or solve your problem? Question Title * 2. How well did our Facilities representative answer your question or solve your problem? Extremely well Very well Moderately well Slightly well Not at all well Overall, were you satisfied or dissatisfied with the cleanliness of your work area after we completed the work? Question Title * 3. Overall, were you satisfied or dissatisfied with the cleanliness of your work area after we completed the work? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied Not applicable Overall, were you satisfied or dissatisfied with the communication about the status (started, in progress, complete) of your request? Question Title * 4. Overall, were you satisfied or dissatisfied with the communication about the status (started, in progress, complete) of your request? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied I received no communication about the status of my request. How professional was the Facilities personnel who completed your request? Question Title * 5. How professional was the Facilities personnel who completed your request? Extremely professional Very professional Somewhat professional Not so professional Not at all professional There was no contact with a representative from Facilities. How convenient is submitting a request to Facilities? Question Title * 6. How convenient is submitting a request to Facilities? Extremely convenient Very convenient Moderately convenient Slightly convenient Not at all convenient Do you have any other comments, questions, or concerns? Question Title * 7. Do you have any other comments, questions, or concerns? Done
