Luzerne County 9-1-1 Customer Satisfaction Survey Question Title * 1. What was the date, approximate time, and address (include city, borough, ortownship) of your call?Please include AM or PM Question Title * 2. Promptness in answering your call: Excellent Good Adequate Poor Unacceptable N/A Question Title * 3. Competency and proficiency in processing your call and sending help to yourlocation: Excellent Good Adequate Poor Unacceptable N/A Question Title * 4. Courtesy and Professionalism from Luzerne County 911 employee: Excellent Good Adequate Poor Unacceptable N/A Question Title * 5. Overall Satisfaction with Luzerne County 911 services: Excellent Good Adequate Poor Unacceptable N/A Question Title * 6. Additional Comments or Concerns about your experience with Luzerne County9-1-1: Done