Muriel Collins Housing Co-operative Member Survey

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* 1. How long have you lived in the Co-op?

0-3 years

4-9 years

10-14 years

15+ years

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* 2. How many people in your household do your survey responses represent?

Just myself

More than 4

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* 3. Would you refer your family or friends to live at Muriel Collins Housing Co-op?

Yes

Why?

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* 4. Taking everything into consideration, please rate your level of satisfaction with the overall condition and upkeep of our co-op?

	Very dissatisfied	Dissatisfied	Neutral	Satisfied	Very satisfied
Overall condition and upkeep of the co-op	Overall condition and upkeep of the co-op Very dissatisfied	Overall condition and upkeep of the co-op Dissatisfied	Overall condition and upkeep of the co-op Neutral	Overall condition and upkeep of the co-op Satisfied	Overall condition and upkeep of the co-op Very satisfied

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* 5. Please rate your level of satisfaction with the specific condition of your unit's:

	Very dissatisfied	Dissatisfied	Neutral	Satisfied	Very satisfied
Heating/cooling system	Heating/cooling system Very dissatisfied	Heating/cooling system Dissatisfied	Heating/cooling system Neutral	Heating/cooling system Satisfied	Heating/cooling system Very satisfied
Noise from surrounding units	Noise from surrounding units Very dissatisfied	Noise from surrounding units Dissatisfied	Noise from surrounding units Neutral	Noise from surrounding units Satisfied	Noise from surrounding units Very satisfied
Pest issues (e.g. ants, mice)	Pest issues (e.g. ants, mice) Very dissatisfied	Pest issues (e.g. ants, mice) Dissatisfied	Pest issues (e.g. ants, mice) Neutral	Pest issues (e.g. ants, mice) Satisfied	Pest issues (e.g. ants, mice) Very satisfied
Drafts from doors and windows	Drafts from doors and windows Very dissatisfied	Drafts from doors and windows Dissatisfied	Drafts from doors and windows Neutral	Drafts from doors and windows Satisfied	Drafts from doors and windows Very satisfied
Flooring	Flooring Very dissatisfied	Flooring Dissatisfied	Flooring Neutral	Flooring Satisfied	Flooring Very satisfied
Appliances	Appliances Very dissatisfied	Appliances Dissatisfied	Appliances Neutral	Appliances Satisfied	Appliances Very satisfied

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* 6. Taking everything into consideration please rate your overall level of satisfaction with the condition and comfort level of your unit

	Very dissatisfied	Dissatisfied	Neutral	Satisfied	Very satisfied
Condition and comfort level of unit	Condition and comfort level of unit Very dissatisfied	Condition and comfort level of unit Dissatisfied	Condition and comfort level of unit Neutral	Condition and comfort level of unit Satisfied	Condition and comfort level of unit Very satisfied

Comments

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* 7. Please rate your level of satisfaction with:

	Very dissatisfied	Dissatisfied	Neither satisfied nor dissatisfied	Satisfied	Very satisfied
Upkeep of common areas and grounds	Upkeep of common areas and grounds Very dissatisfied	Upkeep of common areas and grounds Dissatisfied	Upkeep of common areas and grounds Neither satisfied nor dissatisfied	Upkeep of common areas and grounds Satisfied	Upkeep of common areas and grounds Very satisfied
Response time for repair requests	Response time for repair requests Very dissatisfied	Response time for repair requests Dissatisfied	Response time for repair requests Neither satisfied nor dissatisfied	Response time for repair requests Satisfied	Response time for repair requests Very satisfied
After hour response to emergency requests	After hour response to emergency requests Very dissatisfied	After hour response to emergency requests Dissatisfied	After hour response to emergency requests Neither satisfied nor dissatisfied	After hour response to emergency requests Satisfied	After hour response to emergency requests Very satisfied
Qualify of repairs	Qualify of repairs Very dissatisfied	Qualify of repairs Dissatisfied	Qualify of repairs Neither satisfied nor dissatisfied	Qualify of repairs Satisfied	Qualify of repairs Very satisfied
Handling of painting	Handling of painting Very dissatisfied	Handling of painting Dissatisfied	Handling of painting Neither satisfied nor dissatisfied	Handling of painting Satisfied	Handling of painting Very satisfied
Eliminating safety hazards (lighting/ice/etc.)	Eliminating safety hazards (lighting/ice/etc.) Very dissatisfied	Eliminating safety hazards (lighting/ice/etc.) Dissatisfied	Eliminating safety hazards (lighting/ice/etc.) Neither satisfied nor dissatisfied	Eliminating safety hazards (lighting/ice/etc.) Satisfied	Eliminating safety hazards (lighting/ice/etc.) Very satisfied
Unit inspections	Unit inspections Very dissatisfied	Unit inspections Dissatisfied	Unit inspections Neither satisfied nor dissatisfied	Unit inspections Satisfied	Unit inspections Very satisfied
Plumbing	Plumbing Very dissatisfied	Plumbing Dissatisfied	Plumbing Neither satisfied nor dissatisfied	Plumbing Satisfied	Plumbing Very satisfied
Electrical	Electrical Very dissatisfied	Electrical Dissatisfied	Electrical Neither satisfied nor dissatisfied	Electrical Satisfied	Electrical Very satisfied

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* 8. Please rate your level of satisfaction with:

	Very dissatisfied	Dissatisfied	Neutral	Satisfied	Very satisfied
Responding to housing service inquiries, suggestions or requests from members	Responding to housing service inquiries, suggestions or requests from members Very dissatisfied	Responding to housing service inquiries, suggestions or requests from members Dissatisfied	Responding to housing service inquiries, suggestions or requests from members Neutral	Responding to housing service inquiries, suggestions or requests from members Satisfied	Responding to housing service inquiries, suggestions or requests from members Very satisfied
Providing information (e.g., Board reports, about upcoming meetings and events)	Providing information (e.g., Board reports, about upcoming meetings and events) Very dissatisfied	Providing information (e.g., Board reports, about upcoming meetings and events) Dissatisfied	Providing information (e.g., Board reports, about upcoming meetings and events) Neutral	Providing information (e.g., Board reports, about upcoming meetings and events) Satisfied	Providing information (e.g., Board reports, about upcoming meetings and events) Very satisfied
The clarity of the financial information provided by the co-op	The clarity of the financial information provided by the co-op Very dissatisfied	The clarity of the financial information provided by the co-op Dissatisfied	The clarity of the financial information provided by the co-op Neutral	The clarity of the financial information provided by the co-op Satisfied	The clarity of the financial information provided by the co-op Very satisfied
The level of courtesy and professionalism in co-op communications with members	The level of courtesy and professionalism in co-op communications with members Very dissatisfied	The level of courtesy and professionalism in co-op communications with members Dissatisfied	The level of courtesy and professionalism in co-op communications with members Neutral	The level of courtesy and professionalism in co-op communications with members Satisfied	The level of courtesy and professionalism in co-op communications with members Very satisfied
Level of courtesy, responsiveness and professionalism of management	Level of courtesy, responsiveness and professionalism of management Very dissatisfied	Level of courtesy, responsiveness and professionalism of management Dissatisfied	Level of courtesy, responsiveness and professionalism of management Neutral	Level of courtesy, responsiveness and professionalism of management Satisfied	Level of courtesy, responsiveness and professionalism of management Very satisfied
Level of courtesy, responsiveness and professionalism of the Board	Level of courtesy, responsiveness and professionalism of the Board Very dissatisfied	Level of courtesy, responsiveness and professionalism of the Board Dissatisfied	Level of courtesy, responsiveness and professionalism of the Board Neutral	Level of courtesy, responsiveness and professionalism of the Board Satisfied	Level of courtesy, responsiveness and professionalism of the Board Very satisfied
Level of courtesy, responsiveness and professionalism of Committees	Level of courtesy, responsiveness and professionalism of Committees Very dissatisfied	Level of courtesy, responsiveness and professionalism of Committees Dissatisfied	Level of courtesy, responsiveness and professionalism of Committees Neutral	Level of courtesy, responsiveness and professionalism of Committees Satisfied	Level of courtesy, responsiveness and professionalism of Committees Very satisfied

Comments

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* 9. Taking everything into consideration, please rate your overall level of satisfaction with our co-op communications

	Very dissatisfied	Dissatisfied	Neutal	Satisfied	Very satisfied
Co-op communications	Co-op communications Very dissatisfied	Co-op communications Dissatisfied	Co-op communications Neutal	Co-op communications Satisfied	Co-op communications Very satisfied

Comments

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* 10. Please rate your level of satisfaction with your safety and security

	Very dissatisfied	Dissatisfied	Neutral	Satisfied	Very satisfied
In your unit	In your unit Very dissatisfied	In your unit Dissatisfied	In your unit Neutral	In your unit Satisfied	In your unit Very satisfied
Inside the building	Inside the building Very dissatisfied	Inside the building Dissatisfied	Inside the building Neutral	Inside the building Satisfied	Inside the building Very satisfied
Outside with the co-op's common areas	Outside with the co-op's common areas Very dissatisfied	Outside with the co-op's common areas Dissatisfied	Outside with the co-op's common areas Neutral	Outside with the co-op's common areas Satisfied	Outside with the co-op's common areas Very satisfied
Exterior lighting	Exterior lighting Very dissatisfied	Exterior lighting Dissatisfied	Exterior lighting Neutral	Exterior lighting Satisfied	Exterior lighting Very satisfied
Pets owned by other co-op members	Pets owned by other co-op members Very dissatisfied	Pets owned by other co-op members Dissatisfied	Pets owned by other co-op members Neutral	Pets owned by other co-op members Satisfied	Pets owned by other co-op members Very satisfied

Comments

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* 11. Taking everything into consideration, please rate your overall sense of personal security within the co-op.

	Very dissatisfied	Dissatisfied	Neutral	Satisfied	Very satisfied
Sense of personal security within the co-op	Sense of personal security within the co-op Very dissatisfied	Sense of personal security within the co-op Dissatisfied	Sense of personal security within the co-op Neutral	Sense of personal security within the co-op Satisfied	Sense of personal security within the co-op Very satisfied

Comments

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* 12. If the Co-op partnered with Rogers Connected for Success which offers RGI members discounted internet would you be interested?

Yes

Comment

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* 13. Would you be interested in participating in volunteer opportunities that arise within the Co-op?

Yes

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* 14. Below are a list of Co-op Committees, please indicate which one(s) interest you.

Gardening

Member Selection

On Call

Maintenance

Social

Youth

None of the above

Comments

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* 15. Please provide your contact information (optional)

Name

Address

Address 2

City/Town

State/Province

ZIP/Postal Code

Email Address

Phone Number