Please complete this short survey.

Your participation in this survey is very important. It will inform Arlington Neighborhood Village leadership about how well we are meeting members' needs and expectations and help identify issues that require attention.

Completing the survey is likely to take only 5 minutes.

No personal information is requested in the survey and any response that you provide that might include personal information will not be reported in survey results.

The survey will be open until October 5th.

Instructions:

Household Members: We would like to hear from EACH of you. If you share a single email address, only one of you can respond to the survey online. Please contact the office for further instructions.

Members Who Are Also Volunteers: You will be receiving this Member Survey and a Volunteer Survey. Please fill out both as they are gathering different information.

Phone Option: To complete the survey by speaking with someone over the phone instead of using the online tool, call the office at (703) 509-8057.

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* 1. ANV makes me feel like a part of a caring community

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* 2. ANV improves my quality of life

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* 3. ANV gives me confidence that I can remain in my home as I grow older

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* 4. Being an ANV member makes it easier to get assistance I may need

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* 5. ANV membership is a good value

Arlington Neighborhood Village is committed to serving all members with care and respect and to ensuring that all members feel welcome regardless of their nationality, race/ethnicity, religion, socioeconomic status, sexual orientation, gender identity, and ability/disability. Thinking about your experience with the Village, please indicate your level of agreement with the following statement:

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* 6. Arlington Neighborhood Village is a welcoming organization that treats me with care and respect.

Thinking about your engagement with ANV, how often do you…

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* 7. Access direct services (includes Transportation, Errands, Tech Support, In-Home Tasks, Friendly Visitor, Walking Buddy, Check-in Calls, Yard/Garden Help, Home Organizing, Home Safety Assessment, Notary Service)

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* 8. Participate in ANV activities (includes Bocce, Tai Chi, Games Day, Coffee and Conversation, Happy Hour, Page Turners book group, Seasonal Walks, Men’s or Ladies’ Lunch, Pop-Up Picnic in the Park, Holiday Gatherings, Annual Picnic)

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* 9. Read ANV communications (email, website, newsletters, Nextdoor notices, etc.)

How satisfied are you with the quality of the following aspects of ANV?

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* 10. Overall operations/administration

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* 11. Membership Application Process (Please answer only if you joined ANV within the last year):

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* 12. Ease of requesting services

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* 13. Communications (newsletters, emails, announcements, website, events calendar, etc.)

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* 14. Program and Service Offerings

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* 15. Volunteer services received

How likely are you to do the following?

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* 16. Recommend ANV membership to others

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* 17. Continue my ANV membership

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* 18. Taking everything into account, how satisfied are you with your membership in Arlington Neighborhood Village?

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* 19. What else would you like to share about your experience being an ANV member? How could ANV better help you age in place?

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