During my first contact with the Aged Care Quality and Safety Commission, they were professional and helpful.
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Throughout my dealings with the Aged Care Quality and Safety Commission, I was kept informed about what they were doing and who I was dealing with.
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Throughout the process, I felt that the Aged Care Quality and Safety Commission listened to me and considered the information I provided.
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Throughout the process, I felt that the Aged Care Quality and Safety Commission acted quickly and provided information in a timely manner.
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The reasons for any decisions were clearly explained.
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Overall, I feel that the Aged Care Quality and Safety Commission acted fairly and impartially.
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