What kind of comment would you like to send?

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* 1. What kind of comment would you like to send?

Please rank your interaction with the City representatives according to the scale below, from Very Satisfied to Very Dissatisfied.

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* 7. Please rank your interaction with the City representatives according to the scale below, from Very Satisfied to Very Dissatisfied.

  Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied No Opinion/Not Applicable
Responsiveness
Timeliness
Professionalism
Overall Knowledge
Follow-up (if by email) Promptness of Response
Courtesy of Person on Phone
Positive Representation of the City by the Employees(s)
If the person serving you was unable to address your concern or need, were you directed to the appropriate department?

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* 8. If the person serving you was unable to address your concern or need, were you directed to the appropriate department?

Do you have any suggestions for improvement or additional comments on how we can improve services at Fall River City Hall?

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* 9. Do you have any suggestions for improvement or additional comments on how we can improve services at Fall River City Hall?

Please enter your contact information below so we may follow-up with you.

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* 10. Please enter your contact information below so we may follow-up with you.

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