* 1. What kind of comment would you like to send?

* 7. Please rank your interaction with the City representatives according to the scale below, from Very Satisfied to Very Dissatisfied.

  Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied No Opinion/Not Applicable
Responsiveness
Timeliness
Professionalism
Overall Knowledge
Follow-up (if by email) Promptness of Response
Courtesy of Person on Phone
Positive Representation of the City by the Employees(s)

* 8. If the person serving you was unable to address your concern or need, were you directed to the appropriate department?

* 9. Do you have any suggestions for improvement or additional comments on how we can improve services at Fall River City Hall?

* 10. Please enter your contact information below so we may follow-up with you.

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