Thermo-Kinetics Website Usage Survey Question Title * 1. How did you first come across the website? Google Search Social Media (Linkedin, Google+, etc.) Online Directories (IQS Directory, Frasers, CTI, etc.) Referral (from TK Employee or others) OK Question Title * 2. How often do you use the website? Often Somewhat Rarely Never OK Question Title * 3. What is your primary purpose for the usage of the website? Company information Manufactured product information Distributed product information Technical information (ex. Thermowell Calculation) Contact a representative Request a quote Place an order OK Question Title * 4. Do you find the website easy to navigate? Yes No OK Question Title * 5. How easily do you find the information you are looking for? (ie. Is the website easy or difficult to navigate?) Very easily Somewhat easily Somewhat difficult Very difficult Didn’t find what I was looking for OK Question Title * 6. On a scale of 1 to 5, with 5 being best, what would you rate the Thermo-Kinetics website compared to other websites? 5 4 3 2 1 OK Question Title * 7. Please elaborate on your response to Question 6: OK Question Title * 8. Did you contact Thermo-Kinetics after visiting the website? Yes No OK Question Title * 9. If Yes to Question 8, how did you make the contact? Phone Email Contact Us Form OK Question Title * 10. What would you like to see on the website that would encourage you to visit more often? OK DONE