Auto Finance Risk Summit 2021 Preconference Survey Question Title * 1. What aspect of risk management is your company currently allocating the most resources? Servicing and collections Protecting against fraud Improving existing technologies Regulatory compliance Other (please specify) Question Title * 2. When do you expect net charge-off and delinquency rates to normalize? 2Q 21 3Q 21 4Q 21 1Q 22 2Q 22 Other (please specify) Question Title * 3. By how much have you changed your servicing budget in 2021 compared to 2020? +0% to +5% +6% to +10% No change -1% to -5% -6% to -10% Question Title * 4. Which department was given the greatest budget increase in 2021 compared to 2020? Originations Human Resources Servicing IT Infrastructure Regulatory Compliance Other (please specify) Question Title * 5. What is your general sentiment toward the auto finance industry’s recovery post-pandemic? Very Pessimistic Pessimistic Neither optimistic nor pessimistic Optimistic Very Optimistic Very Pessimistic Pessimistic Neither optimistic nor pessimistic Optimistic Very Optimistic Question Title * 6. Describe the greatest headwinds the auto finance industry is facing in 2021. Done