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User Experience Survey
For best results, please finish what you're doing on our website and then complete this survey. Your participation will help us to improve the site and should require less than 5 minutes. Thanks!
1.
Please rate how well the site helps you find what you need. (1 = poor / 5 = excellent)
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2
3
4
5
N/A
2.
What is your role in visiting the site today?
Grant seeker (interested in applying for a grant)
Grantee (already awarded a grant)
Kresge partner organization
News / media organization
Foundation staff (Kresge)
Foundation staff (another foundation)
Student
Public
Other (please specify)
3.
How often do you visit this site?
Daily
Two to three times per week
About once a month
Every few months
Every 6 months or less often
This is my first visit
4.
If you have visited multiple times, what brings you back?
5.
Which content or services did you use today?
General Information
Program-Specific Information
Online Application
Grant Highlights
Kresge News
President's Corner
Kresge Library Resources
Other (please specify)
6.
Which program area(s) did you visit today?
Arts & Culture
Community Development
Detroit
Education
Environment
Health
Human Services
None
7.
Are the program description(s) that you've read clear? (1 = poor / 5 = excellent)
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3
4
5
N/A
8.
If you searched for information about our grants, did you find what you need?
Yes. I used Kresge's Grant Highlights.
Yes. I used the Foundation Center's grants database (linked from the Kresge website).
Yes. I used Kresge's Grant Highlights and the Foundation Center's grants database.
No. I could not find what I need.
Not Applicable (N/A).
If you answered No, please explain:
9.
If you've used our online application (Apply Online), please rate its ease of use. (1 = poor / 5 = excellent)
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2
3
4
5
N/A
10.
If you've used our online application (Apply Online), were the instructions clear? (1 = poor / 5 = excellent)
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2
3
4
5
N/A
11.
If you've used our online application (Apply Online), how much time did it require?
Under 1 hour
1-5 hours
6-10 hours
11-15 hours
16-20 hours
Over 20 hours
12.
Was the time spent on the online application process appropriate to the task?
Yes
No
N/A
Please explain:
13.
If you've contacted us by phone or email, please rate our response. (1 = poor / 5 = excellent)
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2
3
4
5
N/A
14.
Please share your overall feedback and/or suggestions for improvement.
