YMCA Camp Shore 2018 Summer Survey

YMCA Camp Shore Family Survey

Greetings YMCA Camp Shore Family,

We are in the process of evaluating the success of our summer program and we are very interested in hearing your observations. Your input will help us recognize the things we do great and provide us the opportunity to improve the things that may need attention.

This survey is just 14 questions and should only take you about 9 minutes to complete. We hope that you will spend the 9 minutes to help us improve our program.

Best Wishes,

Patrick Connelly & Rebekah Coffey
Senior Director Camp Director

Question Title

* 1. My child(ren) has been going to Camp Shore for...

This was his/her first summer

2 summers

3 summers

4 summers

5 or more summers

Question Title

* 2. What weeks did your child attend this summer?

Week 1

Week 2

Week 3

Week 4

Week 5

Week 6

Week 7

Week 8

Week 9

Question Title

* 3. How would you rate your overall level of satisfaction with YMCA Camp Shore?

Poor

Fair

Good

Excellent

Poor

Fair

Good

Excellent

Comments:

Question Title

* 4.
This summer we had a goal to create a camp culture that was, "sincere, engaging, fun and professional."
Please let us know if we reached that goal.

Not even close

A little bit

Pretty close

Nailed it!

Not even close

A little bit

Pretty close

Nailed it!

Comment:

Question Title

* 5. This summer we also had goals for your child's experience.
Please let us know how we did with the following...

	No, not really	A little	Yes, quite a bit	N/A
My camper made friends at Camp Shore	My camper made friends at Camp Shore No, not really	My camper made friends at Camp Shore A little	My camper made friends at Camp Shore Yes, quite a bit	My camper made friends at Camp Shore N/A
My camper tried new activities	My camper tried new activities No, not really	My camper tried new activities A little	My camper tried new activities Yes, quite a bit	My camper tried new activities N/A
My camper felt supported and encouraged by staff	My camper felt supported and encouraged by staff No, not really	My camper felt supported and encouraged by staff A little	My camper felt supported and encouraged by staff Yes, quite a bit	My camper felt supported and encouraged by staff N/A
My camper gained confidence	My camper gained confidence No, not really	My camper gained confidence A little	My camper gained confidence Yes, quite a bit	My camper gained confidence N/A
My camper gained independence	My camper gained independence No, not really	My camper gained independence A little	My camper gained independence Yes, quite a bit	My camper gained independence N/A
My camper had fun	My camper had fun No, not really	My camper had fun A little	My camper had fun Yes, quite a bit	My camper had fun N/A

Comment:

Question Title

* 6. In your experience, how do we rate in comparison to other summer camps or programs?

Much lower

Somewhat lower

Same

Somewhat higher

Much Higher

Much lower

Somewhat lower

Same

Somewhat higher

Much Higher

What camps were you comparing us to?

Question Title

* 7. Please rate our Camp Shore Staff on the following attributes

	Poor	Fair	Good	Excellent
Friendly and welcoming	Friendly and welcoming Poor	Friendly and welcoming Fair	Friendly and welcoming Good	Friendly and welcoming Excellent
Professionalism	Professionalism Poor	Professionalism Fair	Professionalism Good	Professionalism Excellent
Attentive to your campers needs	Attentive to your campers needs Poor	Attentive to your campers needs Fair	Attentive to your campers needs Good	Attentive to your campers needs Excellent
Concern for the safety and well being of your camper	Concern for the safety and well being of your camper Poor	Concern for the safety and well being of your camper Fair	Concern for the safety and well being of your camper Good	Concern for the safety and well being of your camper Excellent
Open and receptive to parent communication	Open and receptive to parent communication Poor	Open and receptive to parent communication Fair	Open and receptive to parent communication Good	Open and receptive to parent communication Excellent
Exemplified a positive role model	Exemplified a positive role model Poor	Exemplified a positive role model Fair	Exemplified a positive role model Good	Exemplified a positive role model Excellent

Comment

Question Title

* 8. How do you rate the administration of YMCA Camp Shore (Patrick, Rebekah, Sarah, etc.)?

Poor

Fair

Good

Excellent

Poor

Fair

Good

Excellent

Comment

Question Title

* 9. We are hoping to improve our communication with parents. Please rank how much you use these methods of communication.

	Yes I use it a lot	Use it a little	Never use it
Voice call to cell phone	Voice call to cell phone Yes I use it a lot	Voice call to cell phone Use it a little	Voice call to cell phone Never use it
Text message to cell phone	Text message to cell phone Yes I use it a lot	Text message to cell phone Use it a little	Text message to cell phone Never use it
Business phone	Business phone Yes I use it a lot	Business phone Use it a little	Business phone Never use it
Email	Email Yes I use it a lot	Email Use it a little	Email Never use it
Facebook	Facebook Yes I use it a lot	Facebook Use it a little	Facebook Never use it
Mailings	Mailings Yes I use it a lot	Mailings Use it a little	Mailings Never use it

Other (please specify)

Question Title

* 10. Would you recommend YMCA Camp Shore to a friend?

Yes

If no, please explain why

Question Title

* 11. What my camper loved most about Camp Shore was...

Question Title

* 12. What my camper didn't like about this summer at Camp Shore was...

Question Title

* 13. Do you have any suggestions for improvement?

Question Title

* 14. Which of the following categories best describes your annual income?

Under $15,000

$15,000 - $29,999

$30,000 - $44,999

$45,000 - $59,999

$60,000 - $74,999

$75,000 - $89,999

$90,000 or more

Prefer not to answer

Question Title

* 1. My child(ren) has been going to Camp Shore for...

Question Title

* 2. What weeks did your child attend this summer?

Question Title

* 3. How would you rate your overall level of satisfaction with YMCA Camp Shore?

Question Title

* 4. This summer we had a goal to create a camp culture that was, "sincere, engaging, fun and professional." Please let us know if we reached that goal.

Question Title

* 5. This summer we also had goals for your child's experience.Please let us know how we did with the following...

Question Title

* 6. In your experience, how do we rate in comparison to other summer camps or programs?

Question Title

* 7. Please rate our Camp Shore Staff on the following attributes

Question Title

* 8. How do you rate the administration of YMCA Camp Shore (Patrick, Rebekah, Sarah, etc.)?

Question Title

* 9. We are hoping to improve our communication with parents. Please rank how much you use these methods of communication.

Question Title

* 10. Would you recommend YMCA Camp Shore to a friend?

Question Title

* 11. What my camper loved most about Camp Shore was...

Question Title

* 12. What my camper didn't like about this summer at Camp Shore was...

Question Title

* 13. Do you have any suggestions for improvement?

Question Title

* 14. Which of the following categories best describes your annual income?

* 4.
This summer we had a goal to create a camp culture that was, "sincere, engaging, fun and professional."
Please let us know if we reached that goal.

* 5. This summer we also had goals for your child's experience.
Please let us know how we did with the following...