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Consumer Experience Feedback
Please answer the following questions about your most recent phone or written interaction with our Consumer Service representative.
1.
The representative was courteous and polite.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
2.
The representative was easy to communicate with and understood my issue.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
3.
The representative was knowledgeable and able to offer appropriate solutions.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
4.
Is there anything else that you would like to share about your experience?