Exit this survey PerformCare NJ Service Desk Satisfaction Survey 1. Default Section Question Title * 1. How often do you contact the CYBER service Desk Daily Once a week Once a month First time Question Title * 2. What type of provider are you? Substance Use Family Support Service / DD / Respite Mobile Response Intensive In Community Wrap Flex Out of Home / Residential Camp Family Support Organization Multi Systemic Therapy/Functional Family Therapy Home Health Aide Case Management Organization Intensive In Home / Individual Support Service Adolescent Housing Hub Other Question Title * 3. What PerformCare technician was assigned to your case Atanda Chuck David Jamar Jeff I do not know Prefer not to answer Other Question Title * 4. I was satisfied with the amount of time it took to resolve my issue Strongly agree Agree Neither Agree or Disagree Disagree Strongly Disagree Question Title * 5. I was satisfied with the solution I received Strongly Agree Agree Neither Agree or Disagree Disagree Strongly Disagree Question Title * 6. The service desk staff was knowledgeable and professional Strongly agree Agree Neither Agree or Disagree Dissagree Strongly Disagree Question Title * 7. I was satisfied with my overall customer support experience Strongly Agree Agree Neither Agree or Disagree Disagree Strongly Disagree Question Title * 8. Additional Comments (How can we improve the quality of support we provide?) Done