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Customer & Services Survey

Your feedback is appreciated, allowing us the opportunity to deliver better services and solutions.

There are only 10 questions, with plenty of opportunities to provide specific thoughts and examples. 
Thank you for playing your part in helping shape the future of Firebrand!
1.How did you first hear about Firebrand?
2.What Firebrand services have you used?
(Please select all that are relevant)
3.How happy are you with the services Firebrand have provided as selected above?
Terribly Unhappy
Very Happy
N/A
4.Please rate us on our service and solutions in the following areas:
Not Happy
100% Happy
Quality of Work
Friendliness
Professionalism
Communication
Customer Service/Follow-up
Innovation
Cost-effectiveness / Return on Investment
5.Please select the phrases below that you feel best describe our business and the services we deliver: 
(Please select up to 3)
6.We are seeking your help to improve on our services, products and future innovations. We would love to know what we can do better, any thoughts you would like share?
7.What other services do you think we should offer?
(What would better enable us to be your one-stop-shop for marketing services?)
8.Is there anyone on our team that really needs to be called out for going above-and-beyond (or not so much), and why?
9.Overall, how likely are you to recommend Firebrand?
Not at all likely
Already do - at every opportunity
10.This is the first step in the special transformational project we are undertaking. The next step includes small focus groups where we will further explore what we do, how we do it and for who we do it for; would you like to be included in this process?

If yes, please provide your details below, otherwise select OK to complete:
Current Progress,
0 of 10 answered