Introduction to Cultural Competency post-test & evaluation

Post-Test

Participant demographics:

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* 1. Full Name:

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* 2. Please indicate credentials

Physician-MD/DO

Physician participant-DDS/DMD/DPM

PA/ARNP

Other

Other (please specify)

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* 3. What type of certificate do you wish?

CE Broker reporting only; no certificate needed

Electronic with CE Broker reporting

Paper with CE Broker reporting

E-mail or physical address to send certificate

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* 4. Florida license number for CE Broker reporting:

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* 5. How many credit(s) are you claiming (reminder, DO must complete minimum of 0.50 and ARNP must complete entire activity for credit):

0.25

0.50

0.75

maximum (1.0)

Introduction to Cultural Competency
Post-test (a passing score of 80% is required).

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* 6. Cultural competency requires healthcare providers to only be sensitive to Flagler Hospital patients?

True

False

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* 7. Cultural influences within healthcare are through acculturation, decision making, language skills and preferences, privacy and traditional healing.

True

False

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* 8. Positive outcomes resulting from cultural competency practice are:

physicians and patient satisfaction

improves office process, saves time and money

reduce malpractice

improves safety and adherence

all of the above

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* 9. Cultural humility is the understanding of how one’s own culture influences cultural perspective?

True

False

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* 10. Increased knowledge coupled with a collaborative attitude toward people from diverse cultures allows providers to rapidly and effectively build trust and effective relationships in the care setting with patients, families, and all members of the healthcare team.

True

False

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* 11. Verbal components of communication are:

volume

tone

speed of speech

body language/gestures

eye contact

none of the above

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* 12. Health literacy communication barriers result in which outcome:

medical and drug nonadherence

increased potential for error through miscommunication

increased utilization of healthcare services

all of the above

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* 13. All cultures have the same rules for physical interaction, so a provider can perform a physical assessment without concern.

True

False

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* 14. It is expedient to provide health care based on stereotyped information.

True

False

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* 15. It is appropriate to utilize family members as interpreters when communicating with a patient that has a language barrier.

True

False