Order Process Video Survey Question Title * 1. Did you find this video helpful? Not Very Helpful Not Helpful Neither Helpful Very Helpful Not Very Helpful Not Helpful Neither Helpful Very Helpful Question Title * 2. Based on your first experience with Edgepark (either online or by phone with a customer service specialist), how accurately does the video represent the Edgepark ordering process? Not at all Accurate Not Accurate Accurate Very Accurate Not at all Accurate Not Accurate Accurate Very Accurate Question Title * 3. On which of the below topics do you still have questions? (Check all that apply) Insurance Verification Prior Authorization Prescription from your doctor ContinuCare and Re-ordering Order Process Time edgepark.com Other (please specify) Question Title * 4. On what other topics would you find videos such as this helpful? Done