FHP Citizen Survey Question Title * 1. Overall, how would you rate your satisfaction with your most recent contact with the Florida Highway Patrol? Excellent Very Good Good Fair Unacceptable Question Title * 2. If Question 1 is unacceptable, please tell us about any concerns you have: Question Title * 3. Please select the most appropriate statement that relates to your most recent encounter with Florida Highway Patrol employees/troopers: I was stopped by a trooper. I was involved in a traffic crash. I needed roadside assistance and was helped by a trooper. I visited a Florida Highway Patrol station. I contacted the Florida Highway Patrol by telephone or email. Other (please specify) Question Title * 4. In what county did that encounter occur: County List of Counties: Not Sure Alachua Baker Bay Bradford Brevard Broward Calhoun Charlotte Citrus Clay Collier Columbia Dade De Soto Dixie Duval Escambia Flagler Franklin Gadsden Gilchrist Glades Gulf Hamilton Hardee Hendry Hernando Highlands Hillsborough Holmes Indian River Jackson Jefferson Lafayette Lake Lee Leon Levy Liberty Madison Manatee Marion Martin Monroe Nassau Okaloosa Okeechobee Orange Osceloa Palm Beach Pasco Pinellas Polk Putnam St. Johns St. Lucie Santa Rosa Sarasota Seminole Sumter Suwannee Taylor Union Volusia Wakulla Walton Washington List of Counties: County menu Question Title * 5. Please indicate your level of agreement with the following statements as they related to that encounter: Strongly Agree Agree Neutral Disagree Strongly Disagree The employee/trooper was courteous. The employee/trooper was courteous. Strongly Agree The employee/trooper was courteous. Agree The employee/trooper was courteous. Neutral The employee/trooper was courteous. Disagree The employee/trooper was courteous. Strongly Disagree The employee/trooper was knowledgeable. The employee/trooper was knowledgeable. Strongly Agree The employee/trooper was knowledgeable. Agree The employee/trooper was knowledgeable. Neutral The employee/trooper was knowledgeable. Disagree The employee/trooper was knowledgeable. Strongly Disagree The employee/trooper listened to my concerns or needs. The employee/trooper listened to my concerns or needs. Strongly Agree The employee/trooper listened to my concerns or needs. Agree The employee/trooper listened to my concerns or needs. Neutral The employee/trooper listened to my concerns or needs. Disagree The employee/trooper listened to my concerns or needs. Strongly Disagree The employee/trooper was professional. The employee/trooper was professional. Strongly Agree The employee/trooper was professional. Agree The employee/trooper was professional. Neutral The employee/trooper was professional. Disagree The employee/trooper was professional. Strongly Disagree The employee/trooper handled the encounter with competence. The employee/trooper handled the encounter with competence. Strongly Agree The employee/trooper handled the encounter with competence. Agree The employee/trooper handled the encounter with competence. Neutral The employee/trooper handled the encounter with competence. Disagree The employee/trooper handled the encounter with competence. Strongly Disagree Question Title * 6. Please indicate your level of agreement with the following statements as they relate to your feelings of security: Strongly Agree Agree Neutral Disagree Strongly Disagree I am concerned about being involved in a traffic crash. I am concerned about being involved in a traffic crash. Strongly Agree I am concerned about being involved in a traffic crash. Agree I am concerned about being involved in a traffic crash. Neutral I am concerned about being involved in a traffic crash. Disagree I am concerned about being involved in a traffic crash. Strongly Disagree I am concerned about being the victim of a crime while traveling Florida's roadways. I am concerned about being the victim of a crime while traveling Florida's roadways. Strongly Agree I am concerned about being the victim of a crime while traveling Florida's roadways. Agree I am concerned about being the victim of a crime while traveling Florida's roadways. Neutral I am concerned about being the victim of a crime while traveling Florida's roadways. Disagree I am concerned about being the victim of a crime while traveling Florida's roadways. Strongly Disagree I feel safe while traveling Florida's roadways. I feel safe while traveling Florida's roadways. Strongly Agree I feel safe while traveling Florida's roadways. Agree I feel safe while traveling Florida's roadways. Neutral I feel safe while traveling Florida's roadways. Disagree I feel safe while traveling Florida's roadways. Strongly Disagree Question Title * 7. In what areas would you like to see an increase in enforcement/emphasis on Florida's roads? (select all that apply) Drinking and Driving Speeding Aggressive Driving Distracted Driving Vehicle Equipment Large Trucks Pedestrian/Bicyclist Safety Question Title * 8. Please provide any sugguestions or recommendations that you may have to improve the Florida Highway Patrol's ability to serve your highway safety needs: Question Title * 9. Tell us about yourself. Age: Sex: Race: Done