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* 1. Overall, how would you rate your satisfaction with your most recent contact with the Florida Highway Patrol?

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* 2. If Question 1 is unacceptable, please tell us about any concerns you have:

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* 3. Please select the most appropriate statement that relates to your most recent encounter with Florida Highway Patrol employees/troopers:

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* 4. In what county did that encounter occur:

  County
List of Counties:

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* 5. Please indicate your level of agreement with the following statements as they related to that encounter:

  Strongly Agree Agree Neutral Disagree Strongly Disagree
The employee/trooper was courteous.
The employee/trooper was knowledgeable.
The employee/trooper listened to my concerns or needs.
The employee/trooper was professional.
The employee/trooper handled the encounter with competence.

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* 6. Please indicate your level of agreement with the following statements as they relate to your feelings of security:

  Strongly Agree Agree Neutral Disagree Strongly Disagree
I am concerned about being involved in a traffic crash.
I am concerned about being the victim of a crime while traveling Florida's roadways.
I feel safe while traveling Florida's roadways.

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* 7. In what areas would you like to see an increase in enforcement/emphasis on Florida's roads? (select all that apply)

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* 8. Please provide any sugguestions or recommendations that you may have to improve the Florida Highway Patrol's ability to serve your highway safety needs:

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* 9. Tell us about yourself.

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