Northland Regional Council - Residents Survey

Kia ora!

We'd like to hear your thoughts about Northland Regional Council (NRC) and the work we do. Your feedback helps us understand what's important to you and what you think we can do better. This survey takes around 5 minutes

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* 1. Thinking about NRC, how familiar are you with what it does?

Very familiar – I know a lot about NRC’s work and responsibilities.

Somewhat familiar – I have a general idea of what NRC does.

Slightly familiar - Heard of NRC but not sure what it does – I know the name but not the details.

Not familiar at all – I don’t know what NRC does.

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* 2. Our community outcomes reflect what we’re working towards for Te Taitokerau - its taiao (environment), its people, and our shared future.

How important are each of these outcomes for you, your whānau, and your community?

	Very important - this really matters	Moderately important but not top priority	Slightly important	Not at all important	Don’t know
Protected and flourishing native life	Protected and flourishing native life Very important - this really matters	Protected and flourishing native life Moderately important but not top priority	Protected and flourishing native life Slightly important	Protected and flourishing native life Not at all important	Protected and flourishing native life Don’t know
Safe and resilient transport networks	Safe and resilient transport networks Very important - this really matters	Safe and resilient transport networks Moderately important but not top priority	Safe and resilient transport networks Slightly important	Safe and resilient transport networks Not at all important	Safe and resilient transport networks Don’t know
Healthy waters, land and air	Healthy waters, land and air Very important - this really matters	Healthy waters, land and air Moderately important but not top priority	Healthy waters, land and air Slightly important	Healthy waters, land and air Not at all important	Healthy waters, land and air Don’t know
Carbon neutral, resilient communities in a changing climate	Carbon neutral, resilient communities in a changing climate Very important - this really matters	Carbon neutral, resilient communities in a changing climate Moderately important but not top priority	Carbon neutral, resilient communities in a changing climate Slightly important	Carbon neutral, resilient communities in a changing climate Not at all important	Carbon neutral, resilient communities in a changing climate Don’t know
Meaningful partnerships with tāngata whenua	Meaningful partnerships with tāngata whenua Very important - this really matters	Meaningful partnerships with tāngata whenua Moderately important but not top priority	Meaningful partnerships with tāngata whenua Slightly important	Meaningful partnerships with tāngata whenua Not at all important	Meaningful partnerships with tāngata whenua Don’t know
A sustainable, innovative and equitable economy	A sustainable, innovative and equitable economy Very important - this really matters	A sustainable, innovative and equitable economy Moderately important but not top priority	A sustainable, innovative and equitable economy Slightly important	A sustainable, innovative and equitable economy Not at all important	A sustainable, innovative and equitable economy Don’t know

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* 3. How well do you think NRC is contributing to these outcomes for Northland communities?

	Excellent – NRC is making a strong and visible contribution	Good – NRC is contributing well, with room for improvement	Fair – NRC is doing an average job	Poor – NRC is not contributing effectively	I don’t know – I’m not sure or don’t have enough information
Protected and flourishing native life	Protected and flourishing native life Excellent – NRC is making a strong and visible contribution	Protected and flourishing native life Good – NRC is contributing well, with room for improvement	Protected and flourishing native life Fair – NRC is doing an average job	Protected and flourishing native life Poor – NRC is not contributing effectively	Protected and flourishing native life I don’t know – I’m not sure or don’t have enough information
Healthy waters, land and air	Healthy waters, land and air Excellent – NRC is making a strong and visible contribution	Healthy waters, land and air Good – NRC is contributing well, with room for improvement	Healthy waters, land and air Fair – NRC is doing an average job	Healthy waters, land and air Poor – NRC is not contributing effectively	Healthy waters, land and air I don’t know – I’m not sure or don’t have enough information
A sustainable, innovative and equitable economy	A sustainable, innovative and equitable economy Excellent – NRC is making a strong and visible contribution	A sustainable, innovative and equitable economy Good – NRC is contributing well, with room for improvement	A sustainable, innovative and equitable economy Fair – NRC is doing an average job	A sustainable, innovative and equitable economy Poor – NRC is not contributing effectively	A sustainable, innovative and equitable economy I don’t know – I’m not sure or don’t have enough information
Safe and resilient transport networks	Safe and resilient transport networks Excellent – NRC is making a strong and visible contribution	Safe and resilient transport networks Good – NRC is contributing well, with room for improvement	Safe and resilient transport networks Fair – NRC is doing an average job	Safe and resilient transport networks Poor – NRC is not contributing effectively	Safe and resilient transport networks I don’t know – I’m not sure or don’t have enough information
Meaningful partnerships with tāngata whenua	Meaningful partnerships with tāngata whenua Excellent – NRC is making a strong and visible contribution	Meaningful partnerships with tāngata whenua Good – NRC is contributing well, with room for improvement	Meaningful partnerships with tāngata whenua Fair – NRC is doing an average job	Meaningful partnerships with tāngata whenua Poor – NRC is not contributing effectively	Meaningful partnerships with tāngata whenua I don’t know – I’m not sure or don’t have enough information
Carbon neutral, resilient communities in a changing climate	Carbon neutral, resilient communities in a changing climate Excellent – NRC is making a strong and visible contribution	Carbon neutral, resilient communities in a changing climate Good – NRC is contributing well, with room for improvement	Carbon neutral, resilient communities in a changing climate Fair – NRC is doing an average job	Carbon neutral, resilient communities in a changing climate Poor – NRC is not contributing effectively	Carbon neutral, resilient communities in a changing climate I don’t know – I’m not sure or don’t have enough information

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* 4. What are the best ways for NRC to engage with you or your whānau?

Instagram

Word of mouth

Email newsletters

Direct mail

Facebook

Radio

Marae-based hui

Leaflet with rates bill

Community events

NRC website

Kōrero kanohi ki te kanohi (face-to-face conversations)

Local newspapers

Other (please specify)

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* 5. How satisfied are you with how we communicate and engage with you?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

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* 6. How much do you agree with the following statements?

	Strongly agree	Slightly agree	Neutral	Slightly disagree	Strongly disagree	Don't know
I trust NRC to make decisions in the best interest of Northland.	I trust NRC to make decisions in the best interest of Northland. Strongly agree	I trust NRC to make decisions in the best interest of Northland. Slightly agree	I trust NRC to make decisions in the best interest of Northland. Neutral	I trust NRC to make decisions in the best interest of Northland. Slightly disagree	I trust NRC to make decisions in the best interest of Northland. Strongly disagree	I trust NRC to make decisions in the best interest of Northland. Don't know
NRC listens to public feedback when making decisions	NRC listens to public feedback when making decisions Strongly agree	NRC listens to public feedback when making decisions Slightly agree	NRC listens to public feedback when making decisions Neutral	NRC listens to public feedback when making decisions Slightly disagree	NRC listens to public feedback when making decisions Strongly disagree	NRC listens to public feedback when making decisions Don't know
NRC uses rates responsibly	NRC uses rates responsibly Strongly agree	NRC uses rates responsibly Slightly agree	NRC uses rates responsibly Neutral	NRC uses rates responsibly Slightly disagree	NRC uses rates responsibly Strongly disagree	NRC uses rates responsibly Don't know
NRC honours Te Tiriti o Waitangi in its work	NRC honours Te Tiriti o Waitangi in its work Strongly agree	NRC honours Te Tiriti o Waitangi in its work Slightly agree	NRC honours Te Tiriti o Waitangi in its work Neutral	NRC honours Te Tiriti o Waitangi in its work Slightly disagree	NRC honours Te Tiriti o Waitangi in its work Strongly disagree	NRC honours Te Tiriti o Waitangi in its work Don't know

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* 7. What’s one thing we’re doing well?

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* 8. What’s one thing we could improve?

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* 9. Thinking about Northland Regional Council overall, how do you feel about us?

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* 10. Which district of Northland do you live in?

Whangārei

Kaipara

Far North

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* 11. How old are you?

Under 18

18-24

25-34

35-44

45-54

55-64

65+

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* 12. What is your gender?

Female

Male

Other

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* 13. Which ethnic group(s) do you identify with?

Māori

New Zealand European / Pākehā

Pacific Peoples

Asian

Middle Eastern / Latin American / African (MELAA)

Prefer not to answer

Other (please specify)

Northland Regional Council - Residents Survey

Question Title

* 1. Thinking about NRC, how familiar are you with what it does?

Question Title

* 2. Our community outcomes reflect what we’re working towards for Te Taitokerau - its taiao (environment), its people, and our shared future. How important are each of these outcomes for you, your whānau, and your community?

Question Title

* 3. How well do you think NRC is contributing to these outcomes for Northland communities?

Question Title

* 4. What are the best ways for NRC to engage with you or your whānau?

Question Title

* 5. How satisfied are you with how we communicate and engage with you?

Question Title

* 6. How much do you agree with the following statements?

Question Title

* 7. What’s one thing we’re doing well?

Question Title

* 8. What’s one thing we could improve?

Question Title

* 9. Thinking about Northland Regional Council overall, how do you feel about us?

Question Title

* 10. Which district of Northland do you live in?

Question Title

* 11. How old are you?

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* 12. What is your gender?

Question Title

* 13. Which ethnic group(s) do you identify with?

* 2. Our community outcomes reflect what we’re working towards for Te Taitokerau - its taiao (environment), its people, and our shared future.

How important are each of these outcomes for you, your whānau, and your community?