July-August 2018 Which provider did you see on your most recent visit? Question Title * 1. Which provider did you see on your most recent visit? Dr. Hemant Prakash Dr. Julia Blevins Richards Dr. Laura Mock Colleen Hibbert, PNP Nicole Cottone, FNP Debra Clark, PNP OK When you need care for your child are you able to get an appointment as soon as you need it? Question Title * 2. When you need care for your child are you able to get an appointment as soon as you need it? Yes No OK When you ask us medical questions through the portal or phone how satisfied are you with the response time? Question Title * 3. When you ask us medical questions through the portal or phone how satisfied are you with the response time? OK Did your child's provider explain things in a way that is easy to understand? Question Title * 4. Did your child's provider explain things in a way that is easy to understand? OK Does the provider support and encourage you and your child to make healthy life style choices? Question Title * 5. Does the provider support and encourage you and your child to make healthy life style choices? OK Does the provider seem informed and up-to-date about the care you have received from specialists? Question Title * 6. Does the provider seem informed and up-to-date about the care you have received from specialists? OK Does the practice keep you up-to-date on test results and referrals to specialists? Question Title * 7. Does the practice keep you up-to-date on test results and referrals to specialists? OK Overall how would you rate the service you received from the medical assistant? Question Title * 8. Overall how would you rate the service you received from the medical assistant? OK Overall how would you rate the service you received while checking in for your child's appointment? Question Title * 9. Overall how would you rate the service you received while checking in for your child's appointment? OK Is there anything that would improve your experience with the service or care we provide you? Question Title * 10. Is there anything that would improve your experience with the service or care we provide you? OK DONE