* 1. Were you greeted in a friendly manner when you entered the site?

* 2. How well do our services meet your needs?

* 3. How would you rate the quality of the service?

* 4. Overall, are you satisfied with your experience using one of our sites?

* 5. How can we improve our services?

* 6. What changes would most improve our existing services?

* 7. Do you have any other comments, questions, or concerns?