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Tell Us What You Think! UCLH NHS Equality Delivery System (EDS) Survey

Please complete this questionnaire with reference to a service at UCLH that you use most often or are most familiar with. Some of these questions only apply to members of staff. However, please comment as you feel appropriate. Please note that your responses are confidential.
1.Are you a:(Required.)
2.Please name the UCLH service you would like to comment on:
3.How easy was it to access this service (in terms of transport, physical access etc.)?
(Required.)
4.Please tell us how we could improve access to this service in the box below:
5.When using the service, to what extent do you think it is friendly, welcoming and safe?
(Required.)
6.If you are an UCLH employee, to what extent do you find your work environment to be friendly, welcoming and safe?
(Required.)
7.Do you face any language barriers/difficulties when communicating with staff or at work if you are an employee?
(Required.)
8.If yes, please tell us what the difficulties are:
9.In our provision of this service, do you think there is any discrimination based on the following (please indicate by ticking 'yes' or 'no'):
yes
no
age
disability
gender reassignment
marriage and civil partnership
pregnancy and maternity
race (ethnicity)
religion or belief
sex
sexual orientation
10.Do you think we discriminate when employing staff based on the following (please indicate by ticking 'yes' or 'no'):
yes
no
age
disability
gender reassignment
marriage and civil partnership
pregnancy and maternity
race (ethnicity)
religion or belief
sex
sexual orientation
11.If you are a staff member, do you think we practice inclusive leadership where all staff feel valued and listened to regardless of their background, age etc.?(Required.)
12.Please enter any comments how we can improve in the box below:
13.Thinking about the main service you use, does it take account of your needs (e.g. religious requirements). Please indicate below:(Required.)
VERY UNDERSTANDING I always feel that my needs are met
SOMETIMES UNDERSTANDING Generally people try to meet my needs but it does not feel like there is a broad understanding of who I am
NOT UNDERSTANDING I often feel there is a lack of awareness and understanding of different needs
NOT APPLICABLE
religious/cultural needs
disability related adjustments
gender related needs
language needs
other needs
14.In general, would you like to see an improvement from that particular service? Please enter your comments in the box below:
15.Do you think there are any community groups or charities who we should engage with as an organisation? Please put your comments in the box below:
16.Finally, thinking about the whole of UCLH, what do you think we should prioritise to improve on in the future? Please put your comments in the box below: