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2026 Member Survey

We value your feedback and would love to hear from you. Answer a few questions to help us improve your rewards experience and you'll go in the draw to win 1 of 3 prize bundles!

This survey is open to members of SmartTrade Rewards, Rinnai Plus, Carrier Toshiba Advantage, Honda Rewards and Hirepool Rewards.
1.What motivates you to engage with your rewards programme? (Select all that apply)(Required.)
2.How satisfied are you with your rewards programme experience so far in 2026?(Required.)
3.Who are your preferred business essentials providers?
Please provide the name of the main provider / company you use for each category.(Required.)
4.Tell us about any suppliers in your industry that don’t currently offer reward points that you’d like to earn from. List as many as you like.

If you have any contact details, please include them.(Required.)
5.How likely are you to choose a supplier that offers reward points over a similar supplier that does not?(Required.)
6.How many vehicles do you have in your business fleet?(Required.)
7.What type / types of vehicle suits your business needs best? (Select all that apply)(Required.)
8.Are you currently using or considering electric vehicles (EVs) in your fleet?
This includes fully electric vehicles (BEVs), plug-in hybrids (PHEVs), and hybrid electric vehicles (HEVs).(Required.)
9.Do you have a preferred brand / brands of vehicle?(Required.)
10.When is your business likely to purchase / lease it's next vehicle/s?(Required.)
11.How likely are you to choose a dealership / lease that offers reward points over a similar dealership that does not?(Required.)
12.Would earning ongoing reward points on servicing, service plans, or future trade-ins increase the appeal of buying from a dealer?(Required.)
13.Please complete your details to get your entry into the draw for your chance to win 1 of 3 prize bundles!(Required.)