Your voice is important to us!

The Grand River Hospital Renal Program would like to hear back from you about your experience with clinic services since the COVID pandemic began.  Please take 5 minutes to complete this questionnaire.  It is available in an electronic form if you type the following address into your web browser:       https://www.surveymonkey.com/r/FGWJJKD

Or visit the Grand River Hospital Renal PFAC (Patient and Family Advisory Council) website (scroll down to "Please click here for the survey link"):  
https://www.grhosp.on.ca/care/services-departments/care-services-departments-renal-program/renal-patient-and-family-advisory-council
 
If you prefer completing a paper survey, a stamped and addressed envelope is provided for you to return it to us. Thanks in advance for your time.  

              Please complete/return the survey by  Friday November 20. 

Question Title

* 1. If you have been in the clinic in the last 6 months, have you felt comfortable with COVID safety measures?

Question Title

* 2. Do you feel that all of your kidney concerns were addressed through your telephone appointments?

Question Title

* 3. How would you rate your telephone appointment experience with the nurse?

Question Title

* 4. Overall how would you rate the quality of your telephone appointment with any or all of the following:  Social Work, Dietitian, Pharmacist?

Question Title

* 5. How would you rate the quality of service of the telephone appointments with your kidney doctor?

Question Title

* 6. Once COVID pandemic is considered over, would you be willing to continue using virtual care (video and/or telephone) for your clinic appointments?

Question Title

* 7. When you need to connect with more than one member of the Renal Clinic Team, what is the best way for us to provide care to you?

Question Title

* 8. For future clinic appointments would you prefer:

Question Title

* 9. Have you used any of the following video apps:

Question Title

* 10. Would you be willing to try a new app with video for future clinic appointments?

Question Title

* 11. Have you had other medical virtual care appointments (such as with your family doctor) in the past 6 months?

Question Title

* 12. If you had other virtual care appointments, what would you do to improve your experience?

Question Title

* 13. Do you use any of the following (select all that apply):

Question Title

* 14. Are you comfortable making, changing or confirming appointments with the following (select all that apply):

Question Title

* 15. Do you have access to a reliable internet connection (select all that apply):

Question Title

* 16. What kind of device do you own and are comfortable using (select all that apply):

T