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* 1. Enter your e-mail

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* 2. What devices do you expect require connection for remote support? Please list them.

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* 3. Are there any devices that you do not think should or would not be connected?

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* 4. How do you connect to these devices in the plant?

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* 5. If not directly connected to the device, how do you determine if you are connected to the correct device?

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* 6. What actions are required to validate that one or more devices are accurate?

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* 7. Is it important to be able to have connection to several devices at one time for doing troubleshooting?

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* 8. Do you know of occurrences of connecting to the wrong device?

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* 9. What suggestions or recommendations do you have for ensuring the right devices are selected?

Thank You! The results of this survey will be shown only in aggregate and will be emailed to you prior to the next meeting so you can prepare any follow-up questions or provide additional feedback during our call on Nov 4. Please hit "Submit"

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