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GeekBar Survey
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1.
How long did you have to wait before a Geek helped you at the GeekBar?
(Required.)
an extremely long time
a very long time
a moderately long time
a slightly long time
not a long time at all
*
2.
How knowledgeable was the Geek who assisted you?
(Required.)
extremely knowledgeable
very knowledgeable
moderately knowledgeable
slightly knowledgeable
not at all knowledgeable
*
3.
Do you agree that the Geek resolved the problem with your device and/or answered your questions?
(Required.)
strongly agree
moderately agree
agree
somewhat agree
do not agree at all
*
4.
Was the Geek’s attitude helpful and cordial?
(Required.)
strongly agree
moderately agree
agree
somewhat agree
do not agree at all
*
5.
On a scale of 1 to 10, how likely are you to recommend our GeekBar services to a friend? 1 = not at all, 10 = very likely
(Required.)
Not at all
Very likely
Clear
6.
How did you first hear about GeekHampton?
Recommended/Referred by someone
Google Search
Other Online Search
Print Advertisement
Waze
Yelp
Store Signage
Facebook/Twitter
Other (please specify)
7.
Please describe the environment of the store during your last visit. Please select all that apply.
Inviting / Welcoming
Uninviting / Cold
Stressed / Hectic
Calm / Warm
Clean / Organized
Messy / Disorganized
Other (please specify)
8.
Anything else you would like us to know about your experience? If you would like someone to contact you regarding your comments, please provide your name and phone number in this comment box. If you would like to recognize the Geek who assisted you by name, please include their name here.