Midland Bluebird Bus Travel Survey

We want to know what you think about your buses here at Midland Bluebird. It’s important for us to understand how you think we are doing, but particularly in light of recent changes to timetables made in April this year.
Firstly, can you tell us a bit about you and why you travel…
What is your age?(Required.)
What pass do you normally use or how do you normally pay?(Required.)
What bus do you regularly travel on? Tell us the route number.
Where do you normally travel to & from. Tell us where you start your journey and where you normally get off.
Which best describes the number of times you use our buses?
What is your main reason for travel?
Then can you let us know about how you get information…
How do you access information about planning your bus trip?(Required.)
Is there bus stop information at the stops where you board our services?(Required.)
Have you noticed a difference to the information provided at your bus stop?(Required.)
Have you noticed a difference with information provided on board buses?(Required.)
Now we want to understand the impact of our recent timetable changes
Do you believe that the bus you use changed on 22 April 2024?(Required.)
If yes, how would you best describe the impact on your journeys(Required.)
Are buses getting better for timekeeping?(Required.)
And some final thoughts please…
How would you best describe overall Bus travel? Is it…(Required.)
What would you say would most encourage more bus usage in your area?(Required.)
If you could change one thing about your bus what would you do?(Required.)
Do you have any other comments?