Customer Satisfaction Survey Template Question Title * 1. How long have you been a member of MedMates? Less than six months Six months to a year 1 - 2 years 3 or more years Question Title * 2. Overall, how satisfied or dissatisfied are you with MedMates as your RI Bio/Med/Health Tech professional association? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied Question Title * 3. What are the top three challenges facing your company? Finding Seed/Angel/Venture/Capital Funding Finding specialized workspaces such as wetlabs Getting access to specialized equipment to do research Getting access to patient populations to do research Commercializing our product(s) Finding skilled employees Navigating FDA regulations RI's Tax and Regulatory Environment Ability to collaborate with local universities and/or hospitals Other (please specify) Question Title * 4. What services would you like MedMates to provide going forward? Check all that apply: Services for Start-Ups, such as mentoring and workshops Regular networking events with industry companies, government, universities, hospitals and funders Access to bulk discounts on lab supplies and other business needs State policy news updates and advocacy Industry scan reports (ie, salary surveys, trends, industry impact, investment profiles) Annual industry conference in RI Job/internships Board and Matching Services Access to specialized workspaces such as wetlabs Other (please specify) Question Title * 5. Would you be interested in joining our: Governing Board Advisory Board Program Committee Membership/Benefits Committee Public Policy Committee Research Committee Marketing Committee Mentoring Pool as a Mentor Mentoring Pool as a Mentee Question Title * 6. Would you be willing to pay a fee to access: Annual membership benefits Workshops/Conferences Job/Internships Board & Matching Event Sponsorship Opportunities Specialized workspaces and access to technology Question Title * 7. How likely is it that you would recommend MedMates to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 8. Please tell us about you: Your Name & Title Your Company Name # of Employees Your email address if you would like us to reach out to you Your phone number if you would like us to reach out to you Question Title * 9. What sector of the industry does your company fit best into? Individual Health/Med Tech Inventor Pharmaceutical Development/Manufacturer Medical Device Development/Manufacturer Software Developer Healthcare IT Provider Medical Component/Ingredient Producer Product/Technology Development Consultant Contract Manufacturer Other (please specify) Question Title * 10. Please use this box for any additional comments or questions you may have. Done