The staff treat me in a friendly and courteous manner.
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I feel staff listen to what I have to say.
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I feel my cultural beliefs are respected by the staff.
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I do not feel rushed when the staff provide services.
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I have a say in my care.
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I feel the staff explain things to me and answer my questions.
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I am satisfied with the care I have received.
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I feel I receive health teachings and support from the staff.
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I feel confident in the care I am receiving.
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I feel I am treated with dignity and respect.
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