EMR Satisfaction Survey

As a part of measuring post implementation statistics, we have created a short survey to hear what you think about the EMR go live and how you are going with the EMR so far.

The survey is anonymous. With just eight simple questions, you can help the EMR team understand your level of satisfaction with the system and suggest any areas of improvement.

	Strongly Agree	Agree	Neither Agree or Disagree	Disagree	Strongly Disagree
I feel supported by my manager during go live.	I feel supported by my manager during go live. Strongly Agree	I feel supported by my manager during go live. Agree	I feel supported by my manager during go live. Neither Agree or Disagree	I feel supported by my manager during go live. Disagree	I feel supported by my manager during go live. Strongly Disagree
The EMR super users provided support at the elbow.	The EMR super users provided support at the elbow. Strongly Agree	The EMR super users provided support at the elbow. Agree	The EMR super users provided support at the elbow. Neither Agree or Disagree	The EMR super users provided support at the elbow. Disagree	The EMR super users provided support at the elbow. Strongly Disagree
The EMR team was able to answer my questions and concern during go live.	The EMR team was able to answer my questions and concern during go live. Strongly Agree	The EMR team was able to answer my questions and concern during go live. Agree	The EMR team was able to answer my questions and concern during go live. Neither Agree or Disagree	The EMR team was able to answer my questions and concern during go live. Disagree	The EMR team was able to answer my questions and concern during go live. Strongly Disagree
The Quick Reference Guides were helpful to guide me through workflows.	The Quick Reference Guides were helpful to guide me through workflows. Strongly Agree	The Quick Reference Guides were helpful to guide me through workflows. Agree	The Quick Reference Guides were helpful to guide me through workflows. Neither Agree or Disagree	The Quick Reference Guides were helpful to guide me through workflows. Disagree	The Quick Reference Guides were helpful to guide me through workflows. Strongly Disagree

Strongly Agree

Agree

Neither Agree or Disagree

Disagree

Strongly Disagree

I feel supported by my manager during go live.

I feel supported by my manager during go live. Strongly Agree

I feel supported by my manager during go live. Agree

I feel supported by my manager during go live. Neither Agree or Disagree

I feel supported by my manager during go live. Disagree

I feel supported by my manager during go live. Strongly Disagree

The EMR super users provided support at the elbow.

The EMR super users provided support at the elbow. Strongly Agree

The EMR super users provided support at the elbow. Agree

The EMR super users provided support at the elbow. Neither Agree or Disagree

The EMR super users provided support at the elbow. Disagree

The EMR super users provided support at the elbow. Strongly Disagree

The EMR team was able to answer my questions and concern during go live.

The EMR team was able to answer my questions and concern during go live. Strongly Agree

The EMR team was able to answer my questions and concern during go live. Agree

The EMR team was able to answer my questions and concern during go live. Neither Agree or Disagree

The EMR team was able to answer my questions and concern during go live. Disagree

The EMR team was able to answer my questions and concern during go live. Strongly Disagree

The Quick Reference Guides were helpful to guide me through workflows.

The Quick Reference Guides were helpful to guide me through workflows. Strongly Agree

The Quick Reference Guides were helpful to guide me through workflows. Agree

The Quick Reference Guides were helpful to guide me through workflows. Neither Agree or Disagree

The Quick Reference Guides were helpful to guide me through workflows. Disagree

The Quick Reference Guides were helpful to guide me through workflows. Strongly Disagree

	Strongly Agree	Agree	Neither Agree or Disagree	Disagree	Strongly Disagree
I feel more confident in using the EMR now as compared to when it first went live.	I feel more confident in using the EMR now as compared to when it first went live. Strongly Agree	I feel more confident in using the EMR now as compared to when it first went live. Agree	I feel more confident in using the EMR now as compared to when it first went live. Neither Agree or Disagree	I feel more confident in using the EMR now as compared to when it first went live. Disagree	I feel more confident in using the EMR now as compared to when it first went live. Strongly Disagree
I am able to use EMR to deliver patient care.	I am able to use EMR to deliver patient care. Strongly Agree	I am able to use EMR to deliver patient care. Agree	I am able to use EMR to deliver patient care. Neither Agree or Disagree	I am able to use EMR to deliver patient care. Disagree	I am able to use EMR to deliver patient care. Strongly Disagree
I am able to spend more time at the bedside with the patient.	I am able to spend more time at the bedside with the patient. Strongly Agree	I am able to spend more time at the bedside with the patient. Agree	I am able to spend more time at the bedside with the patient. Neither Agree or Disagree	I am able to spend more time at the bedside with the patient. Disagree	I am able to spend more time at the bedside with the patient. Strongly Disagree
I feel positive towards using an EMR.	I feel positive towards using an EMR. Strongly Agree	I feel positive towards using an EMR. Agree	I feel positive towards using an EMR. Neither Agree or Disagree	I feel positive towards using an EMR. Disagree	I feel positive towards using an EMR. Strongly Disagree
I think the EMR will improve the quality of patient care delivered at Northern Health.	I think the EMR will improve the quality of patient care delivered at Northern Health. Strongly Agree	I think the EMR will improve the quality of patient care delivered at Northern Health. Agree	I think the EMR will improve the quality of patient care delivered at Northern Health. Neither Agree or Disagree	I think the EMR will improve the quality of patient care delivered at Northern Health. Disagree	I think the EMR will improve the quality of patient care delivered at Northern Health. Strongly Disagree
I need more training to use the EMR.	I need more training to use the EMR. Strongly Agree	I need more training to use the EMR. Agree	I need more training to use the EMR. Neither Agree or Disagree	I need more training to use the EMR. Disagree	I need more training to use the EMR. Strongly Disagree

Strongly Agree

Agree

Neither Agree or Disagree

Disagree

Strongly Disagree

I feel more confident in using the EMR now as compared to when it first went live.

I feel more confident in using the EMR now as compared to when it first went live. Strongly Agree

I feel more confident in using the EMR now as compared to when it first went live. Agree

I feel more confident in using the EMR now as compared to when it first went live. Neither Agree or Disagree

I feel more confident in using the EMR now as compared to when it first went live. Disagree

I feel more confident in using the EMR now as compared to when it first went live. Strongly Disagree

I am able to use EMR to deliver patient care.

I am able to use EMR to deliver patient care. Strongly Agree

I am able to use EMR to deliver patient care. Agree

I am able to use EMR to deliver patient care. Neither Agree or Disagree

I am able to use EMR to deliver patient care. Disagree

I am able to use EMR to deliver patient care. Strongly Disagree

I am able to spend more time at the bedside with the patient.

I am able to spend more time at the bedside with the patient. Strongly Agree

I am able to spend more time at the bedside with the patient. Agree

I am able to spend more time at the bedside with the patient. Neither Agree or Disagree

I am able to spend more time at the bedside with the patient. Disagree

I am able to spend more time at the bedside with the patient. Strongly Disagree

I feel positive towards using an EMR.

I feel positive towards using an EMR. Strongly Agree

I feel positive towards using an EMR. Agree

I feel positive towards using an EMR. Neither Agree or Disagree

I feel positive towards using an EMR. Disagree

I feel positive towards using an EMR. Strongly Disagree

I think the EMR will improve the quality of patient care delivered at Northern Health.

I think the EMR will improve the quality of patient care delivered at Northern Health. Strongly Agree

I think the EMR will improve the quality of patient care delivered at Northern Health. Agree

I think the EMR will improve the quality of patient care delivered at Northern Health. Neither Agree or Disagree

I think the EMR will improve the quality of patient care delivered at Northern Health. Disagree

I think the EMR will improve the quality of patient care delivered at Northern Health. Strongly Disagree

I need more training to use the EMR.

I need more training to use the EMR. Strongly Agree

I need more training to use the EMR. Agree

I need more training to use the EMR. Neither Agree or Disagree

I need more training to use the EMR. Disagree

I need more training to use the EMR. Strongly Disagree

EMR Satisfaction Survey

Northern Health is 9 weeks post EMR go live!

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* 1. Select your primary working location:

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* 2. Select your department

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* 3. How often do you interact with the EMR?

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* 4. Reflecting back on the EMR go live period and the level of support you are getting, please rate the following statements.

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* 5. We are now more than 9 weeks from EMR going live. Reflecting on your experience after go live, please rate the following statements:

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* 6. Overall, how would you rate Northern Health’s EMR?

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* 7. Do you have any comment/ feedback for the team?

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* 8. Please provide your contact details if you wish to be contacted by the EMR team.