Level 3 GP Practice Business Administrator Apprenticeship

The GP Practice Business Administrator Apprenticeship is a government-funded programme designed to upskill staff in primary care settings to lead teams, manage services, and drive improvements

The programme is approximately 15 months long and requires apprentices to to allocate 6 hours of their working time, per week, to the apprenticeship - which is split between teaching and workshops, self -paced learning and the practical application of skills.

The programme is made up of the following modules:

Effective Stakeholder Management
Work professionally with patients, colleagues, suppliers, and external partners

Primary Care Legislation and Policies
Understand the key policies that protect patients and support safe service delivery

Project Management
Support or lead service improvement projects within your practice

Time Management and Organisation
Use tools and techniques to prioritise tasks and manage your workload

Digital and IT Skills
Work confidently with EMIS, Accurx, and other practice systems

Communication and Decision Making
Make informed decisions and communicate effectively in a busy setting

Record Keeping and Quality
Maintain accurate data, support audits, and uphold high standards


The apprenticeship is ideal for non-clinical staff (Receptionists, Patient Services Officers, Admin Assistants, Reception Managers etc) looking to build skills in practice operations and NHS administration.

Before you apply for the apprenticeship please make sure understand your eligibility and suitability for the programme, as well as ensuring you have support from your line manager to commit training hours.

More information on apprenticeship commitments can be found here:

https://bit.ly/4qXHdWh



Personal Details

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* 1. Title/Pronouns

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* 2. Name

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* 4. Mobile phone number

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* 5. Date of birth

Date

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* 6. Are you a UK or EU passport holder?

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* 7. If no, do you have the Right to Work and Right to Remain in the UK?

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* 8. How long have you been a resident in the UK?

Current employment details

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* 9. Who is your employer organisation?

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* 10. If you work in Primary care - what is the name of your practice or PCN, if different from your employer?

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* 11. Borough of employer - if in London. (State N/A if outside of London)

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* 12. What is the address of your primary place of work, including the post code?

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* 13. What is your job title?

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* 14. What are your contracted hours per week in your current role?

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* 15. Are you on a fixed-term contract?

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* 16. If yes, when does the contract come to an end?

Date

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* 17. Job Description: Please attach your current job description. (Request from your manager if you do not have a copy.)

Prior work experience and education

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* 18. Work Experience: Please provide details of your current role and any previous positions you feel are relevant.

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* 19. Qualifications: Please provide a summary of your educational background, listing the most recent first and including:
  • English and Maths qualifications (such as GCSE, A Level or Level 2 Functional Skills)
  • University degrees - year and subject
  • Training courses that are relevant to the apprenticeship topic

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* 20. Do you have additional learning needs?

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* 21. If yes, please briefly describe your additional learning needs.

Personal Statements

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* 22. Please explain why you are interested in this apprenticeship and how it aligns with your career goals.

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* 23. Please outline how you will apply new knowledge and skills from the apprenticeship in your current role.

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* 24. Please outline how you will make time during your normal working hours to complete the minimum learning hours required for your programme.

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* 25. What challenges do you think you might face during the programme?

Line manager details

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* 26. Please confirm that you have discussed your application with your line manager and your employer, and they support your application.

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* 27. Your line manager

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* 28. Human Resources contact

Declaration

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* 29. Please tick the box to confirm that you commit to dedicating 6-8 hours per week with your manager's approval and that the information provided is accurate and complete.

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