Kuranda Neighbourhood Centre Survey Question Title * 1. What is your role / position in the community? Client / service user (you have received a service or support at KNC) Community member Non-government service provider Government agency Volunteer Staff member Other (please specify) Question Title * 2. Please indicate your cultural identity (tick all that apply) Aboriginal Torres Strait Islander Anglo Australian Other (please specify) Question Title * 3. Please indicate your age group Under 18 18-24 25-34 35-44 45-54 55-64 65+ Question Title * 4. In what area do you live / work? Kuranda village Top of the range Kowrowa Mantaka Myola Kuranda general Speewah Koah Cairns Mareeba Smithfield Tablelands Mossman Other (please specify) Question Title * 5. What services/programs are you aware of and/or use at KNC? Individual/personal support Family support Information and referral Crisis intervention Emergency relief Furniture exchange Food program Street pantry Computer/internet JP service Community education Community development Printing/scanning/copying Community service hub (MCHC- Street to Home, Counselling & Psychology Services, Mahjong, Disaster recovery assistance, Domestic Violence Service, Department of Housing Other (please specify) Question Title * 6. What other programs / services would you like to see at KNC? Please note we may not be able to provide additional services but it helps us with our services planning and future funding submissions. more services for men more services for women more youth services/ programs more support groups more parenting programs Other (please specify) Question Title * 7. In your opinion what are the main issues facing Kuranda District? Drugs and Alcohol Unemployment Disenfranchised youth Crime Housing Lack of public transport Lack of opportunities Lack of local services Lack of community Domestic and Family Violence Financial pressures Racial division Environmental issues Suicide Kuranda's location Gambling School absence Question Title * 8. Overall,how do you rate the quality of your experience at Kuranda Neighbourhood Centre? Very positive Positive Neutral Negative Very negative Question Title * 9. How approachable are the staff at Kuranda Neighbourhood Centre? Very approachable A bit approachable Neither approachable nor unapproachable A bit unapproachable Very unapproachable Question Title * 10. How knowledgeable are the staff about general support options at Kuranda Neighbourhood Centre? Very knowledgeable A bit knowledgeable Neither knowledgeable or unknowledgeable a bit unknowledgeable Very unknowledgeable Question Title * 11. How satisfied are you with your last visit or interaction with Kuranda Neighbourhood Centre? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Question Title * 12. How did you find out about Kuranda Neighbourhood Centre? Word of mouth Newspaper Email Website Facebook Friend / relative Other agency Question Title * 13. Are you aware that Kuranda Neighbourhood Centre has the following management functions? (tick all that apply) Voluntary Management Board Financial membership Policies and Procedures Grievance and complaint process Question Title * 14. Please provide comments in the box below about what you would like to see Kuranda Neighbourhood Centre do better? Not sure Attract more funding nothing better promotion of services Attract more skilled staff more community services more support groups better liason with school supporting young people supporting local artists provide more computers provide more comunity access staff / volunteer first aid training better Listening skills better referral procedures better group activities Other (please specify) Question Title * 15. Please provide comments in the box below on what you think Kuranda Neighbourhood Centre is doing well. Everything Community Support Friendly and helpful Liaising with services Family Support Equitable approach Advocacy Confidentiality Individual Support Not sure Counselling Services Indigenous Support Ability to assist 'walk ins' Done
