FCRTA Community Transit Survey

The Fresno County Rural Transit Agency (FCRTA) is developing a plan for its future routes, services, technology, payment options, rider information, and other offerings. Please complete this survey to share your thoughts about your travel experiences and FCRTA services.

1.What is your home zip code?

2.Do you have a smartphone ?

Yes

No

3.In the past 14 days, how many rides have you taken on Fresno County Rural Transit Agency transit?

4.What types of Fresno County Rural Transit services do you use? (select all that apply)

Fixed route buses

Demand responsive / Dial-a-Ride

Paratransit / ADA services

I don’t ride transit

6.Where do you usually look for Fresno County Rural Transit schedule information? (choose all)

Other

7.Which of the following would you consider using if Fresno County Rural Transit were to implement it? (select all that apply)

The option to reserve a ride online or through a smartphone app or website

The option to pay using a credit card or mobile tap

The option to get real-time bus arrival information

The option to plan your trip on the FCRTA website

9.What are the negatives of your Fresno County Rural Transit experience? (choose up to 3)

Other

11.At what times of day is, or would, Fresno County Rural Transit service be most useful to you? (select all that apply)

13.Do you have any additional comments?

14.Please add your email or phone number here if you are interested in being contacted about participating in a transit riders' focus group:

Por favor, añada aquí su correo electrónico o número de teléfono si está interesado en que nos pongamos en contacto con usted para participar en un grupo de discusión sobre usuarios del transporte público: