was courteous and respectful.
was courteous and respectful. Very satisfied
was courteous and respectful. Satisfied
was courteous and respectful. Neutral
was courteous and respectful. Unsatisfied
was courteous and respectful. Very unsatisfied
role was explained to me.
role was explained to me. Very satisfied
role was explained to me. Satisfied
role was explained to me. Neutral
role was explained to me. Unsatisfied
role was explained to me. Very unsatisfied
responded timely to my communication (e.g., phone calls, emails, etc.).
responded timely to my communication (e.g., phone calls, emails, etc.). Very satisfied
responded timely to my communication (e.g., phone calls, emails, etc.). Satisfied
responded timely to my communication (e.g., phone calls, emails, etc.). Neutral
responded timely to my communication (e.g., phone calls, emails, etc.). Unsatisfied
responded timely to my communication (e.g., phone calls, emails, etc.). Very unsatisfied
carefully listened to my issue/concern.
carefully listened to my issue/concern. Very satisfied
carefully listened to my issue/concern. Satisfied
carefully listened to my issue/concern. Neutral
carefully listened to my issue/concern. Unsatisfied
carefully listened to my issue/concern. Very unsatisfied
understood and offered pertinent and accurate information.
understood and offered pertinent and accurate information. Very satisfied
understood and offered pertinent and accurate information. Satisfied
understood and offered pertinent and accurate information. Neutral
understood and offered pertinent and accurate information. Unsatisfied
understood and offered pertinent and accurate information. Very unsatisfied
helped to identify and evaluate options to address my issue/concern.
helped to identify and evaluate options to address my issue/concern. Very satisfied
helped to identify and evaluate options to address my issue/concern. Satisfied
helped to identify and evaluate options to address my issue/concern. Neutral
helped to identify and evaluate options to address my issue/concern. Unsatisfied
helped to identify and evaluate options to address my issue/concern. Very unsatisfied
worked to remedy the concern/issue promptly
worked to remedy the concern/issue promptly Very satisfied
worked to remedy the concern/issue promptly Satisfied
worked to remedy the concern/issue promptly Neutral
worked to remedy the concern/issue promptly Unsatisfied
worked to remedy the concern/issue promptly Very unsatisfied