HCAOA SC Chapter - Member Survey 2021

As part of an ongoing effort to support members, the HCAOA South Carolina Chapter is surveying home care agencies to identify the major challenges they are experiencing in providing home care services. The survey will provide the Chapter with important information to serve as a resource to members and advocate on their behalf. All survey responses will be kept strictly confidential and any results published will not identify respondents. The survey is anonymous, and any information identifying a home care provider will not be compiled or released.

DEADLINE TO COMPLETE SURVEY: September 3, 2021

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* 1. How long has your agency been a member of HCAOA South Carolina?

< 1 year

1-3 years

4-8 years

8+ years

Not a member

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* 2. What types of services does your agency provide? Check all that apply.

Private pay

Medicaid HCBS

Private Duty Nursing/Pediatric Care

Veterans Administration

Medicare Advantage

Other (please specify)

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* 3. If your agency does NOT participate in Medicaid waiver programs, why not?

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* 4. How many caregivers does your agency employ (full time and part time)?

<25

26-50

51-100

101-250

251-500

500+

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* 5. How many clients does your agency serve per month, on average?

1-25

26-50

51-100

101-200

201-500

501-1,000

1,000+

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* 6. Please rank each of the following issues and how they impact your agency:

	Not a Challenge	Somewhat Challenging	Very Challenging	Major Roadblock
Economic conditions	Economic conditions Not a Challenge	Economic conditions Somewhat Challenging	Economic conditions Very Challenging	Economic conditions Major Roadblock
Recovering from COVID pandemic	Recovering from COVID pandemic Not a Challenge	Recovering from COVID pandemic Somewhat Challenging	Recovering from COVID pandemic Very Challenging	Recovering from COVID pandemic Major Roadblock
Cost of doing business in SC, based on PHE/regulatory requirements	Cost of doing business in SC, based on PHE/regulatory requirements Not a Challenge	Cost of doing business in SC, based on PHE/regulatory requirements Somewhat Challenging	Cost of doing business in SC, based on PHE/regulatory requirements Very Challenging	Cost of doing business in SC, based on PHE/regulatory requirements Major Roadblock
Enforcement of/compliance with government regulations	Enforcement of/compliance with government regulations Not a Challenge	Enforcement of/compliance with government regulations Somewhat Challenging	Enforcement of/compliance with government regulations Very Challenging	Enforcement of/compliance with government regulations Major Roadblock
Low Medicaid reimbursement rate	Low Medicaid reimbursement rate Not a Challenge	Low Medicaid reimbursement rate Somewhat Challenging	Low Medicaid reimbursement rate Very Challenging	Low Medicaid reimbursement rate Major Roadblock
Criminal background check requirements	Criminal background check requirements Not a Challenge	Criminal background check requirements Somewhat Challenging	Criminal background check requirements Very Challenging	Criminal background check requirements Major Roadblock
Recruiting and retaining qualified caregivers and nurses	Recruiting and retaining qualified caregivers and nurses Not a Challenge	Recruiting and retaining qualified caregivers and nurses Somewhat Challenging	Recruiting and retaining qualified caregivers and nurses Very Challenging	Recruiting and retaining qualified caregivers and nurses Major Roadblock
Accepting new referrals based on current workforce challenges	Accepting new referrals based on current workforce challenges Not a Challenge	Accepting new referrals based on current workforce challenges Somewhat Challenging	Accepting new referrals based on current workforce challenges Very Challenging	Accepting new referrals based on current workforce challenges Major Roadblock
Cost of medical, workers comp or general liability insurance	Cost of medical, workers comp or general liability insurance Not a Challenge	Cost of medical, workers comp or general liability insurance Somewhat Challenging	Cost of medical, workers comp or general liability insurance Very Challenging	Cost of medical, workers comp or general liability insurance Major Roadblock
Technology	Technology Not a Challenge	Technology Somewhat Challenging	Technology Very Challenging	Technology Major Roadblock
Industry Competition	Industry Competition Not a Challenge	Industry Competition Somewhat Challenging	Industry Competition Very Challenging	Industry Competition Major Roadblock

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* 7. For the remainder of 2021, how would you like HCAOA to organize and hold educational events and conferences for the South Carolina Chapter?

Virtual

In-Person

Hybrid – Some Virtual, One/Some In-Person

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