Logistics- Customer Satisfaction (round 2)
1.
Overall, how satisfied are you with the support you receive from your Logistics team?
Extremely satisfied
Very satisfied
Moderately satisfied
Slightly satisfied
Not at all satisfied
2.
Do you feel valued by your Logistics team?
Extremely valued
Very valued
Moderately valued
Slightly valued
Not at all valued
3.
In your opinion, is your Logistics team available?
Always
Usually
Sometimes
Rarely
Never
4.
In your opinion, is your Logistics team approachable?
Yes
No
Please explain
5.
How would you rate your wait time at the Logistics window?
Quicker than expected
As expected
Longer than expected
Please explain
6.
How would you rate the customer service you received during your transaction at the window?
Excellent
Very Good
Good
Fair
Poor
7.
When you needed a Logistics team member's assistance, how would you rate the interaction?
Excellent
Very Good
Good
Fair
Poor
Please explain your rating
8.
How would you rate your confidence in the Logistics team's restocking of units?
Extremely confident
Very confident
Somewhat confident
Not so confident
Not at all confident
Please explain your rating
9.
Do you feel the bins/kits are adequately stocked on the units?
Yes
No
If no, please explain
Current Progress,
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