HR People Value LLC
Customer Service Team Feedback Survey
1.
Have you experienced or observed behavior from any team member that negatively affects the morale of the group?
Yes
No
2.
How often does a specific team member’s attitude impact your ability to focus or perform your work effectively?
Occasionally
Frequently
Almost Daily
Never
3.
What types of behaviors have contributed to team dissatisfaction? (Select all that apply
Negative or dismissive tone
Unwillingness to collaborate
Rudeness or lack of respect
Passive-aggressive comments
4.
How comfortable do you feel addressing concerns with a colleague directly?
Very Comfortable
Somewhat Comfortable
Uncomfortable
Very Uncomfortable
5.
In your opinion, what would help improve team communication and attitude? (Select all that apply):
Team-building activities
Clearer expectations for professional behavior
Mediation or conflict resolution support
Coaching or mentoring
Private check-ins with leadership
6.
On a scale of 1–5, how would you rate the overall professionalism of your team members during daily interactions? Five being the highest.
1
2
3
4
5