Introduction


Emergency Department NAMI/MBHP survey

The purpose of this survey is to help NAMI Massachusetts and the Massachusetts Behavioral Health Partnership (MBHP) gather feedback on the treatment people receive in Emergency Departments (ED) in Massachusetts. Our focus is on the treatment of people experiencing mental health and substance use crises as well as those who sought medical treatment and felt the focus was on their prior mental health or substance use history rather than their medical condition. Your responses will help us get a sense of how EDs are doing: both what is working, what’s not working, and ways in which they could improve.

The information will be used to inform the content of a curriculum developed to train Emergency Department staff to respond more effectively and compassionately to people who are experiencing mental health symptoms/crisis or substance use crises.

This survey is for people who have gone or been brought to an ED themselves or in support of someone else in the past four years. If this does not apply to you, please do not take this survey.

The survey is anonymous. At the end of the survey, you will be asked if you wish to voluntarily provide your contact information for possible follow-up. The information provided will be kept private.

Your responses will be kept private and secure. Only NAMI Mass will have access to the survey responses. We will share the aggregated data with MBHP.

The survey should take approximately 15 minutes.

If you have any questions about this survey, please contact edsurvey@namimass.org .

If you consent to take the survey, please click the NEXT button to begin the survey.

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