Customer feedback on Douglas North Quay Pedestrianisation Trial

The Business Agency within the Department for Enterprise and the Department for Infrastructure have worked in conjunction to test the viability of pedestrianising a small section of Douglas North Quay (from St Matthew's Church at the bottom of Ridgeway Street to Market Hill, also including Chapel Row).

Generally in pedestrianised areas across the UK and Europe, studies have shown it has resulted in an increase in footfall in the area, an increase in revenue of businesses located there, a reduction in pollution, an increase in safety, as well as an increase in value of property. This is what the Department is hoping to achieve in line with the Douglas Master Plan.

As customers of businesses located on Douglas North Quay, we want to hear your thoughts and feedback on the Pedestrianisation trial which has run from 21st August and will finish on 30th September 2020.

Please complete this short survey so we can hear the voice of consumers.

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* 1. Do you like the current pedestrianisation in place on North Quay?

Yes

Comments:

Question Title

* 2. Would you like it return in its current format for at least the summer period in 2021?

Yes

Question Title

* 3. Did you eat/drink/stand outside at some point during your visit?

Yes

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* 4. If you listened to any Buskers in the area, do you think this added to your experience?

Yes

N/A

Feedback:

Question Title

* 5. Would you like the timing of the scheme to be amended? It is currently in place from 17:30-23:00.

Yes - Be in place from lunchtime

Yes - Be in place all day

Yes - Be extended to stay closed beyond 23:00

Yes - Closed slightly earlier in advance of 17:30

No - the timing shouldn't be changed

N/A don't like the scheme at all

Question Title

* 6. How did you travel to North Quay for your visit to a restaurant/cafe/pub/bar/eatery?

By car

On foot

On a bicycle

By bus

By taxi

By steam train

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* 7. If you travelled by car, where did you park?

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* 8. Do you feel you have visited North Quay more/less/the same whilst the pedestrianisation has been in place?

More visits

Less visits

The same

Please detail why this has been the case

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* 9. Would you like to see more outdoor seating added in the area?

Yes

Question Title

* 10. Would you like to see an expansion of the scheme* to additional areas? If so please detail your suggestions below (e.g. the full length of Douglas North Quay).

*The current scheme means the road is closed to vehicles from St Matthew's Church to Market Hill, including Chapel Row.

Yes

Suggestions

Customer feedback on Douglas North Quay Pedestrianisation Trial

Question Title

* 1. Do you like the current pedestrianisation in place on North Quay?

Question Title

* 2. Would you like it return in its current format for at least the summer period in 2021?

Question Title

* 3. Did you eat/drink/stand outside at some point during your visit?

Question Title

* 4. If you listened to any Buskers in the area, do you think this added to your experience?

Question Title

* 5. Would you like the timing of the scheme to be amended? It is currently in place from 17:30-23:00.

Question Title

* 6. How did you travel to North Quay for your visit to a restaurant/cafe/pub/bar/eatery?

Question Title

* 7. If you travelled by car, where did you park?

Question Title

* 8. Do you feel you have visited North Quay more/less/the same whilst the pedestrianisation has been in place?

Question Title

* 9. Would you like to see more outdoor seating added in the area?

Question Title

* 10. Would you like to see an expansion of the scheme* to additional areas? If so please detail your suggestions below (e.g. the full length of Douglas North Quay).*The current scheme means the road is closed to vehicles from St Matthew's Church to Market Hill, including Chapel Row.

* 10. Would you like to see an expansion of the scheme* to additional areas? If so please detail your suggestions below (e.g. the full length of Douglas North Quay).

*The current scheme means the road is closed to vehicles from St Matthew's Church to Market Hill, including Chapel Row.