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City Hall Park Northeast Plaza Usage Survey
1.
What is your relationship to the City Hall Park area?
I live nearby
I work nearby
I travel through the area as part of my commute
I visit frequently for services or recreation
Other (please specify)
2.
How long have you lived/worked in the area?
Less than 1 year
1-3 years
3-10 years
More than 10 years
Not applicable
3.
On a typical day, how often do you walk near or through the East Plaza / Brooklyn Bridge entrance area?
Multiple times per day
Once per day
A few times per week
Rarely
Never
4.
At what times of day do you experience the most sidewalk congestion near the East Plaza and Brooklyn Bridge ramps?(Select all that apply)
Morning rush (7–10 AM)
Midday (10 AM–2 PM)
Afternoon/evening (2–7 PM)
After 7 PM
Weekends (tourism peaks)
No significant congestion
5.
Which areas feel most overcrowded?
(Select all that apply)
East Plaza (between Park Row and the Brooklyn Bridge entrance)
Sidewalks along Park Row
Centre Street crossings
Steps and ramp leading up to the Brooklyn Bridge promenade
T-intersection where pedestrian flows merge
City Hall Park eastern edge pathways
6.
How would you describe the severity of sidewalk overcrowding in this area?
Very severe
Severe
Moderate
Mild
Not overcrowded
7.
What do you think contributes most to the congestion?
(Select up to three)
Tourists entering the Brooklyn Bridge
Large daily commuter flows
Street vendors or vendor clusters
Barricades or construction barriers
Narrow sidewalks or pinch points
Confusing or conflicting pedestrian flows
Police/security presence or checkpoints
Cyclists and e-scooters mixing with pedestrians
8.
How frequently do you walk through the East Plaza (between Park Row and the Brooklyn Bridge entrance) rather than around it?
Always
Usually
Sometimes
Rarely
Never
9.
When walking through the East Plaza, how easy or difficult is it to move through the space?
Very easy
Easy
Neither easy nor difficult
Difficult
Very difficult
10.
Please rate the following aspects of movement through the East Plaza:
Space is wide enough for crowds:
Excellent
Good
Fair
Poor
11.
Flow direction is intuitive:
Excellent
Good
Fair
Poor
12.
Entrances/exits are convenient:
Excellent
Good
Fair
Poor
13.
Signage is clear:
Excellent
Good
Fair
Poor
14.
Conflicts with cyclists/scooters are managed:
Excellent
Good
Fair
Poor
15.
If you avoid the East Plaza, why?
(Select all that apply)
Too crowded
Confusing pedestrian movements
Safety concerns
Street vendors block paths
Prefer alternate streets
Bridge entrance is chaotic
Not applicable (I do not avoid the area)
16.
Overall, do you feel safe walking around the East Plaza and Brooklyn Bridge entrance?
Always
Usually
Sometimes
Rarely
Never
17.
What safety or comfort issues have you experienced?
(Select all that apply)
Excessive crowding
Conflicts with bikes, e-scooters, or delivery riders
Vendors blocking paths
Narrow or irregular sidewalks
Unexpected barricades or closures
Poor visibility or lighting at night
Fast-moving traffic on Park Row or Centre Street
18.
How accessible is the area for people using wheelchairs, strollers, or mobility aids?
Very accessible
Somewhat accessible
Neutral
Somewhat inaccessable
Very inaccessable
19.
Which improvements would most enhance pedestrian movement around East Plaza and the Brooklyn Bridge approach?
(Select up to three)
Widening sidewalks
Managing or relocating vendors
Adding or improving wayfinding signs
Streamlining police/security setups
Removing or reconfiguring barricades
Better separation between cyclists and pedestrians
Redesigning plaza layout for more direct routes
More seating areas away from main paths
Enhanced lighting or visibility
20.
What improvements would you most like to see in the East Plaza itself?
(Open response)
21.
Any other comments or suggestions regarding sidewalk conditions or movement around City Hall Park and the Brooklyn Bridge entrance?
(Open response)
