HGSCP Community Feedback and Experience Survey

1. HGSCP Community Feedback and Experience Survey

Question Title

* 1. What type of feedback would you like to give us?

General feedback

Concern

Complaint

Question Title

* 2. How satisfied were you with the service you received from the HGSCP?

Very satisfied

Mostly satisfied

Somewhat satisfied

Neutral

Somewhat dissatisfied

Very dissatisfied

Question Title

* 3. Which programs did you access through the HGSCP?

Transition House

Women's Counselling

Child & Youth Program

Victim Services Program

Outreach

Help Line

Community Living BC Program

Supportive Recovery Program

Transition House Drop-In Program

Question Title

* 4. How satisfied were you with the interactions you had with our staff?

Very satisfied

Mostly satisfied

Somewhat satisfied

Neutral

Somewhat dissatisfied

Very dissatisfied

Question Title

* 5. Did any of the following apply to your interactions with our agency?

Worker behaved inappropriately

Worker was disrespectful

Not enough services

Dissatisfied with the services offered

Too many barriers to services

Discrimination

Confidentiality issue

HGSCP Community Feedback and Experience Survey

1. HGSCP Community Feedback and Experience Survey

Question Title

* 1. What type of feedback would you like to give us?

Question Title

* 2. How satisfied were you with the service you received from the HGSCP?

Question Title

* 3. Which programs did you access through the HGSCP?

Question Title

* 4. How satisfied were you with the interactions you had with our staff?

Question Title

* 5. Did any of the following apply to your interactions with our agency?

Question Title

* 6. Would you like to leave any details about your feedback or concern?

Question Title

* 7. Would you like to offer any suggestions for how we can improve our services?

Question Title

* 8. Were there things we did well that you would like to mention?

Question Title

* 9. Would you like us to contact you for further discussion regarding your concern or complaint?

Question Title

* 10. If you would like us to contact you, please leave us your contact information (phone or email).