Virginia Department of Environmental Quality - Community Survey

Question Title

* 1. Select which role best describes you and how you interact with the Department of Environmental Quality (DEQ).

Business owner or representative

Non-governmental organization

Virginia resident

Journalist / member of a media organization

Teacher / educator

Local government official / employee

State government official

Department of Environmental Quality employee

Other state government employee

Other (please specify)

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* 2. How often do you visit DEQ's website?

Daily

Two or more times a week

A few times a month

Once a month or less

Only when I am looking for specific information

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* 3. What devices do you typically use to access the website (select all that apply)?

Desktop computer

Laptop computer

Smartphone

Tablet

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* 4. What were you visiting the website for today?

Understand more about what DEQ does

Obtain information on or apply for a grant

Understand more about environmental laws and regulations in Virginia

Obtain information on or apply for a permit

Find my local DEQ office

Report an environmental / pollution concern

Find a job

Other (please specify)

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* 5. How easy was it to complete your task today?

Very difficult

Somewhat difficult

Neither easy nor difficult

Somewhat easy

Very easy

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* 6. Please explain why it was easy or difficult.

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* 7. How can we improve the navigation of the website?

Less information in the top menu

Better search results

Clearer links to program areas

Other (please specify)

Virginia Department of Environmental Quality - Community Survey

Question Title

* 1. Select which role best describes you and how you interact with the Department of Environmental Quality (DEQ).

Question Title

* 2. How often do you visit DEQ's website?

Question Title

* 3. What devices do you typically use to access the website (select all that apply)?

Question Title

* 4. What were you visiting the website for today?

Question Title

* 5. How easy was it to complete your task today?

Question Title

* 6. Please explain why it was easy or difficult.

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* 7. How can we improve the navigation of the website?

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* 8. What do you like most about the DEQ’s website?

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* 9. What do you like least about DEQ's website?

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* 10. Are there any additional features or services you would like to see on DEQ's website?