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Your Voice. Your Community. Your Library. Share your thoughts on services and programs and help shape the future of LA County Library. Submit your responses anonymously. If you would like to provide your name and email address at the end of this survey, you will be entered into a drawing to win LA County Library swag, a Kindle, or a gift card generously donated by LA County Library Foundation, which raises funds and creates partnerships that support LA County Library!

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* 1. What is your relationship with LA County Library?

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* 3. When was the last time you visited one of our libraries in person?

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* 4. When was the last time you accessed our digital library or one of our digital resources such as an eBook, Music, or online training?

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* 5. What languages would you like to see us translate our materials about Library information, programs, and services into?

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* 6. The Library adapted its services and offerings to support our communities during the COVID-19 pandemic. Please rank the services and resources that you used most frequently during the pandemic.

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* 7. What services or resources are we missing that would be most useful to you?

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* 8. If you are a parent/caretaker, what resources would help support your dependent's educational needs?

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* 9. What resources would benefit your personal educational goals?

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* 10. What resources would benefit your professional goals?

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* 11. What type of services, programs, resources, or cultural experiences would you like to see at your library?

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* 12. Please rank how the library can make books and materials more inclusive.

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* 13. If you selected "Other", please share your thoughts on how the Library can make books and materials more inclusive.

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* 14. In your opinion, how can the Library create more inclusive spaces for everyone in our community?

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* 15. Have you experienced any challenges accessing services, materials, programs, or information at our Library?

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* 16. How can we make the Library easier to use?

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* 17. Do you feel safe and welcome at our Library?

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* 18. How can the Library help you accomplish your life goals?

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* 19. How satisfied or dissatisfied are you with each of the following at your home library location?

  Very Satisfied Somewhat Satisfied Neither Satisfied Nor Dissatisfied Somewhat Dissatisfied Very Dissatisfied N/A
Books & Materials
Online Learning Tools (LinkedIn Learning, ABCMouse, Gale Courses, Mango)
Digital Resources (eBooks, audiobooks, movies, streaming TV, newspapers)
Research Databases
Professional Development Resources
Citizenship Resources
Tool Lending Library
Community and Cultural Resources (California Park Passes, Discover & Go)

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* 20. How satisfied or dissatisfied are you with each of the following at your home library location?

  Very Satisfied Somewhat Satisfied Neither Satisfied Nor Dissatisfied Somewhat Dissatisfied Very Dissatisfied N/A
Customer Service
Computer & Laptop Access
Wi-Fi Speed
Meeting & Study Rooms
Building Condition
In-Person Program Selection
Virtual Program Selection
Take-Home Activities
Safety & Security
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50% of survey complete.

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