* 1. What was your reason for visiting Snap Communications?

* 2. What is your phone number? 
(We will not contact you this is just to verify your customer profile and is confidential)

* 3. Were you greeted within 5 seconds when you walked in?

* 4. Did the team member introduce themselves?

* 5. What team member helped you in our store?

* 6. Was there a wait time to be helped? If so how long?

* 7. Was the team member friendly and helpful?

* 8. Can you verify what you purchased today?

* 9. How did you pay?

* 10. Would you recommend Snap Communications to friends and family? Why or why not?