Please let us know what you think...

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* 1. What is your first reaction to the service?

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* 2. How would you rate the apparent quality of the service?

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* 3. How innovative is this service?

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* 4. When you think about this service, do you think of it as something that would likely be needed?

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* 5. How likely would you be to use this service?

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* 6. How likely is it that you would recommend our new service to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

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* 7. In your own words, what are the things that you like most about this new service?

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* 8. In your own words, what are the things that you would most like to improve in this new service?

T