FAQ Quiz 1.1

Passanante’s Home Food Service – Event Marketing Team

Objective: This quiz covers common questions and objections event marketers hear at the booth, helping you respond conﬁdently and consistently.

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* 1. Please Provide Your Name

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* 2. When you don’t know the answer or the conversation is dragging...

Defer the question to the Menu Building Consultation

Tell them you don’t know the answer

Tell them to go to the website

Tell them we will call them

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* 3. "What is the price per pound of chicken?"

We will price everything out for you based on your needs when we build you a menu

We guarantee the same prices as what you pay at the grocery store

I don’t know the prices

We guarantee our meat is cheaper than the grocery store

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* 4. “What makes your food quality better than other services?”

We cut down the chain of custody between you and the farms.

We don’t add preservatives to keep the food from spoiling on a grocery shelf.

We vacuum-seal all of our meats and ﬂash freeze them.

We source from regional, family-owned farms.

The farms we source from do not use preventive medicines and vaccines.

All the Above

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* 5. “My son has a lot of food allergies, so I can’t use the boxed meal services.”

Your son doesn’t have to eat our food. You can just order for yourself.

We are very different than the boxed meal services. We have hundreds of options, and we will build you a menu based on your family’s speciﬁc dietary needs.

You can just give away the foods you don’t want to eat and keep the stuff you like.

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* 6. “How is your food shipped?”

We leave your food on your doorstep and send you a notiﬁcation

We only deliver on weekdays

We ship it to you when you need it

We coordinate a day and time with you, and deliver your food direct on a refrigerated truck and quality check it on delivery. We never ship our food in the mail.

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* 7. “I am a vegetarian, but my family eats meat.”

Sorry, we can’t help your family

We only cater to carnivores

Our options are mostly meat, but we do carry some “non-meat” options as well as wild-caught seafood. How often would you say your family eats meat?

We have a ton of vegan options

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* 8. “What makes you different from HelloFresh / Omaha Steaks?”

We do not operate with weekly/monthly automated deliveries

We do not mail you your food on dry ice

We do not limit your family to just a few options per week

We source your food from regional farms and control the entire chain-of-custody

All of the Above

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* 9. “Is it all prepared foods?"

All of our food is ready to heat and eat

It can be if you want…

All of our ingredients are raw ingredients

We are predominantly raw ingredients, but we do have some prepared options

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* 10. “Where do you source your foods?”

We source only from local farms in your community

We source from large conventional farms

I don’t know where our food comes from

We source our foods from regional, family-owned farms within the United States

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* 11. “Is this a subscription service?”

We don’t require a weekly subscription, but you can order from us monthly.

We don’t have any contracts. You pay as you go.

We do not deliver weekly/monthly — rather, we work with you to ﬁgure out a long-term solution to your family’s food needs

Yes. You pay a monthly subscription fee and place your orders online.

🗣 Trainer Tip: Use these questions as cues for conversation — your job is to educate and excite the customer, not hard-sell.

⁉️ Still unsure how to answer a tricky question at an event? Ask your Regional Manager.