Customer Service Survey Recorder/Surveyor Customer Service Question Title * 1. Overall, How would you rate the quality of your customer service experience? Very positive Somewhat Positive Neutral Somewhat Negative Very negative OK Question Title * 2. How well did we understand your questions and/or concerns? Extremely well Very well Somewhat well Not so well Not at all well OK Question Title * 3. How much time did it take us to address your questions and/or concerns? Much shorter than expected Shorter than expected About what I expected Longer than expected Much longer than expected OK Question Title * 4. The customer service representative was courteous. Strongly disagree Somewhat disagree Neutral Somewhat agree Strongly agree OK Question Title * 5. Please share any other comments you have below: OK DONE