Breakout Streams 2027
Conference Theme: Onward - Charting the Future. 1. Competing and Growing in a Changing Market
· Growth strategies for small and mid-sized credit unions
· Mergers, acquisitions, and strategic partnerships
· The economics of scale
· Differentiating from banks and fintechs
· Member acquisition and retention
· Expanding into new markets without losing the local advantage
· Revenue diversification beyond traditional lending
· Building a national/provincial presence while maintaining community connection
· What does a high-performing credit union look like in 2030?
· Board oversight of growth and strategic transformation
· Board/management alignment
2. Innovation, Modernization & Digital Strategy
· Practical applications of generative AI
· AI and personalization
· Open/consumer-driven banking: what does it mean for credit unions?
· Data as a competitive advantage
· Fintech partnerships and embedded finance
· Modernizing legacy technology
· Real-time payments and the future of payments
· Digital identity and authentication
· Building digital experiences without losing the human relationship
· What members will expect from their financial institution in 2030
3. Resilience, Risk & Trust
· Mortgage renewals and changing credit risk
· Consumer affordability and financial stress
· Commercial real estate and commercial credit
· Fraud prevention and scam recovery
· Cybersecurity and operational resilience
· Third-party/vendor risk
· AI-related risk
· Liquidity and funding strategies
· Stress testing and scenario planning
· Climate and transition risk
· Regulatory change and proportionality
· Protecting member trust during disruption
4. The Member, Workforce & Cooperative Advantage
· The future of the member relationship
· Building loyalty in a digital-first environment
· Personalization without losing trust
· Reaching younger members
· Financial well-being as a member strategy
· Attracting and retaining specialized talent
· The workforce implications of AI
· Leading multigenerational teams
· Building an innovation culture
· Indigenous economic reconciliation
· Serving diverse communities
· Measuring community impact
· Purpose as a competitive differentiator
· Maintaining cooperative identity through growth and consolidation