2020 Town of Gardnerville Customer Survey

Thank you for taking the time to complete our 7th annual survey. Your responses will help staff evaluate the service we provide and make adjustments to better serve you. The Town Health & Sanitation Department is offering a free year of trash service to one single family home customer in Gardnerville who completes the survey (a $241 value). To be eligible to win you must be 18 years of age and a current customer of Gardnerville Health & Sanitation.  You must provide your name, address phone number and your email address (if you have one). Surveys will be accepted until November 20, 2020. The winner will be drawn at the Gardnerville Christmas Kickoff on December 3, 2020.  We will contact the winner and a credit will be applied with the first billing in January.  You do not need to be present to win.

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* 2. Please rate your satisfaction of the town's trash collection services on a scale of 0 to 5. (5 means "very satisfied" and 0 means "you did not use this service")

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* 3. Which of the following are your primary sources of information of information about Town issues, services and/or events?

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* 4. Have you called or visited with town staff on a question/problem/complaint during the past year?

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* 5. If your answer was yes to the prior question, how easy was it to contact the person you needed to reach?

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* 7. If yes, please answer the following:

  yes  no
Was the website easy to navigate?
Were you able to find the services/information you needed easily?
Were you able to make a trash service payment online?

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* 8. How would you rate your overall level of satisfaction of the services provided by the Town of Gardnerville?

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* 10. If yes, what places do you walk or visit the most? (Mark all that apply)

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* 11. When you think of Gardnerville, what three descriptive words come to mind?

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* 12. What type of amenities would you like to see along Gardnerville trails? (select all that apply)

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* 14. Please rate each of the following aspects of quality of life in Gardnerville: (Use the scale: 4 is Excellent, 3 is Good, 2 is Average, 1 is Poor)

  4 3 2 1
A place to live 
A place to raise children 
A place to work 
A place to retire 
Overall quality of life in Gardnerville 

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* 16. If you answered yes to the previous question, what do you enjoy about this family-friendly event? (Select all that apply)

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* 17. What is your age?

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* 18. What is your gender?

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* 19. Do you own or rent your current residence?

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* 20. Approximately how many years have you lived in the Town of Gardnerville?

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* 21. You must enter contact information in order to submit survey

Thank you for participating in the Town of Gardnerville's 2020 Customer Survey.
If you would like to be notified of town events, town projects or new developments in town, please sign up on the website: www.TownofGardnerville.com 
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